Aftersales Manager

The Solution Auto; City Of London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A prestigious automotive dealership in London seeks an experienced Aftersales Manager to lead their service and parts operation. The ideal candidate will have previous experience in a franchised dealership, a proactive leadership style, and excellent communication skills. You will be responsible for developing your team, improving processes, and managing resources to ensure profitability. This role offers a competitive salary package ranging from £45,000 to £50,000 basic with OTE between £70,000 and £75,000.

Qualifications

• Previous experience as an Aftersales Manager within a franchised dealership.
• Hands-on leadership style to motivate and influence team members.
• Strong communication skills with a customer-first attitude.

Responsibilities

• Lead, coach, and develop team members for maximum performance.
• Review and improve operational processes for efficiency.
• Manage expenditure and resources to ensure profitability.

Skills

Leadership

Customer-facing skills

Organizational abilities

Job description

Aftersales Manager – Franchised Motor Dealership

Our client is looking for an experienced Aftersales Manager to lead their prestige, established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment.

Salary – £45,000 to £50,000 Basic | £70,000 to £75,000 OTE

Responsibilities

• Leading, coaching and developing team members to maximise performance and build a strong, engaged culture.
• Reviewing and improving operational processes to drive efficiency, growth and customer satisfaction.
• Managing expenditure and resources in line with business targets to ensure profitability and cost control.
• Setting and monitoring targets that reflect both dealership objectives and manufacturer standards.
• Maintaining compliance and supporting the implementation of effective processes and procedures.

Qualifications

• Previous experience as an Aftersales Manager within a franchised dealership.
• A proactive, hands‑on leadership style with the ability to motivate and influence.
• Strong communication and customer‑facing skills.
• Excellent organisational abilities and resilience in a fast‑paced environment.
• A professional, customer‑first attitude and impeccable presentation.

If you’re looking to take the next step in your automotive career and want to join a business where your contribution truly matters, we’d love to hear from you. Apply today for a confidential discussion.

About the recruitment agency

We are The Solution Automotive Recruitment, placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long‑standing relationships. If you are a skilled and experienced automotive candidate, we want to hear from you and rest assured you’ll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will never send your CV anywhere without your permission.