After Sales Manager

Wyma; Snetterton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supplier of post-harvest machinery is seeking an After Sales Manager to enhance customer engagement and service performance. This role requires a strong background in technical sales, exceptional problem-solving skills, and a passion for customer satisfaction. The successful candidate will work closely with an international team to promote service excellence and drive improvements. A competitive salary and company vehicle are part of the offer, solidifying the commitment to employee development in Snetterton.

Benefits

Competitive salary

Company vehicle

Career development support

Family-owned culture

Qualifications

• Strong technical sales or service experience, ideally in capital equipment.
• High energy and responsiveness in a dynamic environment.
• Flexibility and positivity in problem-solving.

Responsibilities

• Engage with customers and partners across the UK, Ireland & Scandinavia.
• Boost service performance and customer satisfaction.
• Connect service, sales & marketing to improve offerings.

Skills

Technical sales or service experience

Customer satisfaction focus

Leadership skills

Problem-solving ability

CRM experience

Adaptability

Tools

CRM software

Service ticketing tools

Database tools

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Will you take Wyma UK's service & parts business to the next level? We're growing fast-and we're looking for a dynamic After sales Manager to elevate our customer experience and drive the future of post-harvest solutions.

About Us

Wyma UK is a leading supplier of post-harvest machinery for the bulk vegetable industry. We're known for innovation, quality, and exceptional customer support. As part of the wider Wyma Group, we offer a fun, energetic environment and real opportunities for personal and professional growth.

Your Mission

• Strengthen engagement with customers and partners across the UK, Ireland & Scandinavia
• Boost service performance and satisfaction
• Champion the connection between service, sales & marketing
• Deliver on agreed KPIs and continuously improve our service offering

What You Bring

• A growth mindset and entrepreneurial drive
• Strong technical sales or service experience (capital equipment ideal)
• A passion for customer satisfaction and performance excellence
• High energy, responsiveness and problem-solving ability
• Experience with CRM, service ticketing, online parts ordering & database tools
• Leadership skills with a coaching mindset
• Flexibility, positivity and adaptability in a dynamic environment

What You Get

• A company truly committed to world-class service
• A family-owned culture: fun, transparent, focused
• Strong support for your development and career growth
• Competitive salary + company vehicle
• A dedicated, enthusiastic international team
• Full-time role based in Snetterton (NR16 2JU)

If you're ready to lead, innovate and make an impact-we'd love to hear from you.