After-Sales Growth Manager – Service & Parts Leader

Spider; Cambridgeshire and Peterborough; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A food machinery supplier is seeking a dynamic After Sales Manager to lead the growth of their service and parts business in Snetterton, Norfolk. This role offers a competitive salary, excellent benefits, and opportunities for growth within an energetic, supportive team. The ideal candidate will have a passion for customer service, leadership potential, and a full UK driving licence, along with a proactive mindset and flexibility to travel across the UK and internationally as required.

Benefits

Competitive salary

25 days holiday plus bank holidays

Company car

Private medical care

3% employer pension contribution

Strong development opportunities

Qualifications

• Experience in a customer service role, preferably in after-sales.
• Full UK driving licence required.
• Ability to build strong customer relationships.

Responsibilities

• Lead the growth and development of the service and parts business.
• Drive service performance and customer satisfaction.
• Manage service processes including CRM and online parts ordering.
• Support business development by identifying sales opportunities.

Skills

Customer focus

Problem-solving abilities

Proactive approach

Leadership potential

Flexibility to travel

Tools

CRM systems

Service ticketing tools

Online ordering platforms

Job description

A food machinery supplier is seeking a dynamic After Sales Manager to lead the growth of their service and parts business in Snetterton, Norfolk. This role offers a competitive salary, excellent benefits, and opportunities for growth within an energetic, supportive team. The ideal candidate will have a passion for customer service, leadership potential, and a full UK driving licence, along with a proactive mindset and flexibility to travel across the UK and internationally as required.