Advocacy Volunteer -VH241

Age UK Norfolk; United Kingdom; Remote; GBP 10,000 - 40,000; Full time

Job summary

A local charity is seeking advocacy volunteers to support older people in voicing their concerns and accessing services. Responsibilities include helping with practical tasks such as phone calls and letters. This role offers flexible hours from 9 am to 5 pm, Monday to Friday, making it a great opportunity for those wanting to make a positive impact in their community.

Qualifications

• Ability to communicate effectively with older individuals.
• Empathy and patience when dealing with sensitive issues.
• Organizational skills for handling practical tasks.

Responsibilities

• Support older persons with phone calls and letters.
• Fill in forms and represent their views non-legally.
• Provide information and help access resources.

Job description

Overview

Role: Age UK Norfolk’s advocacy team support older people to voice their concerns and assert their rights when decisions are made that affect their lives. Advocacy volunteers usually visit the older person at home but during Covid 19 pandemic volunteers are supporting the older person remotely from their own home with contact by phone, video call, email and where necessary letter.

The main purpose is to provide independent support to an older person in order to promote their independence for as long as possible. The older person may be in their own home or in a care home.

Responsibilities

• Volunteers will support the older person with practical tasks such as phone calls, letters, filling in forms, representing the older person’s views (in a non-legal capacity), providing information and helping them to access specialist information, advice and representation services.
• To adhere to the policies and practices of Age UK Norfolk.

Time commitment

Flexible hours between 9 am to 5 pm Monday – Friday.

About the organisation

Age UK Norfolk is an independent, local charity. They have 75 years’ experience of supporting older people and their families living in Norfolk. They raise their own funds and fundraise locally to provide vital services across the county.

Their relationship with other Age UK charities allows them to share knowledge and expertise, and to actively promote the wellbeing of older people through collective national and local campaigning.

They are proud to be making Norfolk a great place to grow older

How to apply

If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: [e-mail] T: 01263 519454

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website