Adult & Paediatric Crisis Worker - Nuneaton - BANK

Mountain Healthcare Ltd; Nuneaton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare organization in Nuneaton is seeking an Adult & Paediatric Crisis Worker to support victims of sexual assault. The role requires a kind and caring nature, IT skills, and previous experience in a helpful environment. This position has a genuine occupational qualification for female applicants and includes essential duties like supporting service users and ensuring safety during forensic processes. Competitive pay rates and comprehensive benefits are offered.

Benefits

Enhanced sickness pay scheme

Enhanced maternity pay after 1 year’s service

Well-being programme

6 weeks annual leave

Pension scheme

Life assurance

Qualifications

• Applications are invited from females only due to the nature of the role.
• Advanced DBS and level 2 Police vetting will be required.

Responsibilities

• First point of contact for service users.
• Support the process of service users visiting the centre.
• Ensure a high standard of DNA anti-contamination between forensic cases.
• Assist with preparation, support, and act as an advocate at the SARC.
• Be a key player within the SARC team and the wider company network.

Skills

IT skills and basic administration

Experience working in a supportive or customer-focused environment

Kind, caring nature

Knowledge and understanding of confidentiality

UK driving licence and access to a vehicle

Job description

Adult & Paediatric Crisis Worker - Nuneaton - BANK

Location: The Blue Sky SARC, Nuneaton

Salary: Retainer rates - £30.56 per 8‑hour shift from 09:00 Monday to 08:59 Saturday and £40.24 from 09:00 Saturday to 08:59 Monday. Attendance payment is £15.85 per hour for a minimum of three hours per case.

Shift patterns: Out‑of‑hours weekday evenings and weekends, days and nights.

About the Role

Position: Adult & Paediatric Crisis Worker

The role is vital in providing victims of sexual assault with dedicated support and care at the SARC. Acting as an advocate, you will empower service users to feel in control and support their forensic care pathways.

Key Responsibilities

• First point of contact for service users.
• Support the process of service users and their families visiting the centre, including preparing patients and assisting in the collection of forensic evidence.
• Ensure a high standard of DNA anti‑contamination between forensic cases (cleaning).
• Assist patients and liaise with other agencies regarding the management of the service user pathway.
• Assist with preparation, service user support and act as an advocate during their time at the SARC.
• Be a key player within the SARC team and the wider company network.

Essential Skills and Experience

• IT skills and basic administration.
• Experience working in a supportive or customer‑focused environment.
• Kind, caring nature.
• Knowledge and understanding of confidentiality.
• Because of the nature of the Sexual Offence Examiner role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Position may be based from one location; additional travel may be required across SARC sites, so a UK driving licence and access to a vehicle are required.
• Advanced DBS and level 2 Police vetting will be required.

About the Company

Mountain Healthcare leads the clinical forensic healthcare provision sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by values of “Be Kind and Do the Right Thing”, we provide holistic and trauma‑informed care that improves the health outcomes of patients across the criminal justice system.

Benefits

• Enhanced sickness pay scheme
• Enhanced maternity pay after 1 year’s service
• Enhanced neonatal/adoption pay after 1 year’s service
• Well‑being programme
• Advanced rota planning for better work‑life balance
• 6 weeks annual leave
• Pension scheme
• Life assurance
• Apprenticeships
• Employee assistant programme
• Long‑service/Team of the Month awards
• Accredited and CPD training courses & masterclasses
• Funding for higher education courses after one year’s service
• £3 000 estimated average overtime pay
• Contribution to relocation expenses (subject to T&C’s)
• £1 500 pro‑rata sign‑on bonus
• £500 referral bonus
• £120 NMC registration fee per year
• £98.12 HCPC registration fee per year

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.