Adult Community Mental Health Service Manager Welwyn Garden City

NHS; Welwyn Garden City; On-site; GBP 57,000 - 65,000; Full time

Job summary

A leading healthcare organization is seeking a Service Manager in Welwyn Garden City to deliver quality community health & social care services. The role entails managing care pathways and ensuring compliance with regulations while leading a diverse team. Candidates should possess a relevant first degree and a professional qualification, along with significant management experience in health or social care. The position offers a full-time permanent contract and a salary range between £57,888 to £64,880 per year.

Qualifications

• Demonstrable success at managing change and development.
• Significant management experience in health or social care.
• Ability to influence and motivate staff.

Responsibilities

• Ensure compliance with all statutory requirements.
• Accountable for operational management of care pathways.
• Manage relationships with primary care and other organizations.

Skills

Communication Skills

Analytical Skills

Change Management

Performance Management

Education

First or higher degree

Professional qualification in health or social care

Postgraduate qualification or formal management training

Job description

Go back Hertfordshire Partnership University NHS Foundation Trust

Adult Community Mental Health Service Manager Welwyn Garden City

The closing date is 05 January 2026

Are you ready to progress your leadership career?

We're looking for a talented health or social care professional to join our leadership team in Welwyn Garden City Hertfordshire as Service Manager. The role will provides a genuine opportunity for you to develop your management skills and make a difference.

We welcome diversity in our workforce and encourage applicants from people of all ages and backgrounds, such as those with lived experience of mental health difficulties.

Main duties of the job

You will work closely with the Service Line Lead and management teams to ensure the effective co-ordination and operational delivery of community health & Social care services in HPFT.

Particular key responsibilities will be to:

• You will assist the Service Line Lead deliver a service taking account of the Trusts transformation agenda and implementation of care pathways ensuring a cohesive, effective and seamless service is provided for service users.
• Ensure the effective delivery of community based care services working on a whole systems approach to achieve required levels of performance.
• Support management of relationships with primary care general practitioners, HCS, PCT and 3rd Sector organisations as required by the Service Line Lead

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job responsibilities

• Responsible for the provision of the quality care within a complex range of health and social care services that interface across HPFT and with other healthcare providers.
• Accountable for the effective operational management of all care pathways, requiring effective liaison and co-ordination with secondary care clinicians, managers, local politicians and primary care and other independent contractors for Community Services.
• Manage within the established frameworks and processes by which the Strategic Business Unit will manage and monitor capacity on a day to day basis, ensuring effective escalation arrangements are in place to maintain safety with the ability to respond where team capacity issues present and manage the development and delivery of team health promotion and prevention, working closely with other agencies.
• Ensure compliance with all statutory requirements e.g. CQC, HSE and implement relevant assurance systems to demonstrate compliance for their service

Person Specification

Qualifications

• First or higher degree
• Professional qualification in relevant area of health or social care
• Postgraduate qualification or formal management training.

Experience

• Demonstrable success at managing change and development
• Demonstrable success in quality improvement
• Significant management experience in relevant area of health or social care
• Demonstrable success in performance management and appraisal with multi- disciplinary staff group

Communication Skills

• Ability to organise and prioritise a complex workload
• Ability to produce clear, written statistical and financial reports.
• Ability to communicate effectively at all levels of involvement including Service Users and Carers
• Ability to influence and motivate staff to engage with and adopt change and deliver challenging targets

Analytical Skills

• Ability to analyse critically financial performance and clinical data sets and present conclusions
• Innovative thinker with ability to recognise underlying causes of and overcome barriers to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

£57,888 to £64,880 a year per annum pro rata (5% fringe HCAS included)

Contract

Permanent

Working pattern

Full-time

Reference number

367-ACMS-9966

Job locations