Administrator/ Receptionist

Royal Mail Group; Preston; On-site; GBP 12,000 - 18,000; Part time

Job summary

A leading delivery service provider in Preston seeks a part-time Receptionist/Administrator to manage visitor experiences and provide essential administrative support. Candidates should have experience in reception or administration, strong communication skills, and be flexible with working hours. The role involves greeting visitors, operating the phone system, and general administrative tasks. This position offers a competitive hourly wage and a permanent contract.

Benefits

22.5 days annual leave plus bank holidays

On-site parking

Qualifications

• Previous experience in a receptionist or admin role is essential.
• Excellent telephone manner and strong customer service skills.
• Ability to manage and prioritize tasks effectively.

Responsibilities

• Greet and manage all visitors professionally.
• Handle telephone system and maintain local directories.
• Perform general administrative tasks including room bookings.
• Control site access and manage security passes.
• Act as key contact for customer liaison.

Skills

Previous receptionist experience

Customer service skills

First aid trained/SIA licence

MS Office proficiency

Flexibility in attendance

Time management skills

Job description

Job reference number 333472

Administrator / Receptionist

£12.71 per hour, Part time, 27.5 hours per week, 22.5 days annual leave plus bank holidays, Permanent

Preston Mail Centre, 4 Pittman Way, Fulwood, Preston, PR2 9GG

Preston Mail Centre has a vacancy for a Receptionist / Administrator to deliver a professionally managed visitor experience and provide essential administrative support.

The role:

• Greet and manage all visitors, ensuring a warm and professional welcome
• Operate and manage the telephone system, maintain local telephone directories and signing‑in procedures.
• Perform general administrative tasks including fault reporting, room bookings and conference arrangements
• Control access to the site, including gate control and manage security passes
• Act as a key contact point for customer liaison and fault reporting

Attendance:

27.5 hours per week, 12.30 - 18.30, Monday to Friday. A degree of flexibility is needed as during periods of sick/annual leave, you will be required to cover the morning reception duties (07.00-12.30) in addition to the afternoon shift.

On site parking is available.

Skills and experience required:

• Previous receptionist, admin and customer facing experience
• First aid trained/SIA licence or a willingness to undertake training
• Experienced in MS Office and email systems
• Excellent telephone manner and customer service skills
• Flexibility with attendance and able to cover the morning reception duties (07.00 - 12.30) during annual leave periods.
• Strong time management and prioritisation skills.

Closing Date: Sunday 4th January. Please note, this advert may close early if the appropriate number of applications has been reached.

About Us

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites.

We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Trust is the foundation of RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

#RMG #LI-POST