Administrator, Oxfordshire

WildBerry; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A travel services company is looking for an Administrator in Oxfordshire to assist with validation checks of advertisers and provide customer support. This role is hybrid, requiring availability for 2 weekends per month, and is set for a 6-month contract. Candidates should possess strong analytical skills and the ability to communicate effectively. The position offers up to £13 per hour.

Qualifications

• Ability to analyse information efficiently.
• Strong customer support skills.
• Experience in handling communications via phone and email.

Responsibilities

• Assist with validation checks of advertisers.
• Investigate suppliers and bookings provided by customers.
• Provide customer support through calls and emails.

Job description

Administrator

NM889652_1685547923

Salary Package : Up to £13 per hour

Location : Oxfordshire, England

Consultant : Nicola Marshall

Posted : 31 / 05 / 2023

Description

We are recruiting an administrator for an online travel company based in Oxford.

You will work 9.00 - 17.30 and the requirement is to be available for 2 weekends per month.

Key Responsibilities

• Assisting with validation checks of advertisers
• Investigate suppliers and bookings using the information provided by the customer
• Analyse information and make conclusions in an efficient manner about the legitimacy of the supplier / booking
• Provide customer support
• Make and respond to telephone calls and emails to assist customers with any additional checks
• Resolve issues that arise from validation checks and provide clear and concise feedback to the customer
• Handle any issues associated with the misuse of a customer’s account
• Investigate existing suppliers for suspicious or fraudulent behaviour
• Evaluate the risk that an existing customer would pose to the company

This role is for 6 months and you must be able to get to the Oxford Science Park as this is a hybrid role.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.