Administrator Hire Controller

NG Bailey; England; On-site; GBP 26,000; Full time

Job summary

A leading engineering and services business in the UK is seeking an Administrator (Hire Desk Controller) in Stowmarket. This role focuses on coordinating plant, tool, and machinery hire for internal customers while ensuring smooth operational delivery. Candidates should be proactive, organized, and possess strong communication skills. The position offers a salary of up to £26k along with various flexible benefits including private medical insurance and a pension plan with employer contributions.

Benefits

Salary sacrifice car scheme

Private Medical Insurance

Personal Wellbeing and Volunteer Days

Training and development opportunities

Qualifications

• Previous experience in construction plant hire is desirable.
• Strong organizational skills and attention to detail are essential.
• Effective communication and interpersonal skills are vital.

Responsibilities

• Manage daily plant and equipment hire requirements for operational teams.
• Process traffic management bookings and requirements.
• Raise and process orders to completion.

Skills

Communication skills

Organizational skills

Team-oriented attitude

Attention to detail

Tools

Microsoft Office

Job description

Administrator (Hire Desk Controller) Stowmarket - onsite Permanent Up to £26k + Flexible Benefits

Freedom Group have a fantastic opportunity for a Administrator (Hire Desk Controller) to join our team based in Stowmarket. This is a key role responsible for coordinating traffic management, plant, tool, and machinery hire to internal customers, ensuring smooth operational delivery through effective supply chain collaboration.

Some of the key deliverables in this role will include:

• Managing daily plant and equipment hire requirements for operational teams
• Processing traffic management bookings and requirements.
• Raising and processing orders through to completion.
• Proactively managing equipment breakdowns and replacements.
• Developing strong working relationships with internal customers.
• Maintaining the Hire Desk diary and ensuring accurate scheduling.
• Liaising with supply chain partners to obtain quotes and confirm bookings.
• Working closely with the Finance Administrator in Wakefield to ensure invoice accuracy.
• Developing and maintaining knowledge of depot equipment for hire/sale, including safety and test requirements.

What we're looking for:

We're looking for a proactive and organised individual with strong communication skills and a positive, team-oriented attitude. Ideally, you'll have:

• Experience and knowledge of construction plant hire (desirable).
• Proficiency in Microsoft Office packages.
• Strong organisational skills and attention to detail.
• Effective communication and interpersonal skills.
• A commitment to learning and continuous improvement.
• A positive, can-do attitude and the ability to work well as part of a team.

Benefits:

• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Pension with a leading provider and up to 8% employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes
• Personal development programme

Next Steps:

As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.