Administrator (Bank)

Nuffield Health; Tees Valley; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare charity in Tees Valley is seeking an Administrator to support their Outpatients team. The role includes handling enquiries, maintaining databases, and providing exceptional customer service in a medical environment. Ideal candidates will have GCSE qualifications in English and Maths, along with NVQ Level 2 in Business and Administration. Good IT skills and experience in customer-facing roles are highly valued. Benefits include holiday in line with regulations, pension scheme access, and discounted gym membership.

Benefits

Holiday in line with the Working Time Directive

Access to Pension Scheme

Discounted gym membership at £15.00 a month

Qualifications

• Good IT and keyboard skills are necessary.
• Experience within an administrative or customer-facing environment is advantageous.
• Education ideally includes GCSE in English and Maths.

Responsibilities

• Handle enquiries and general queries.
• Maintain databases.
• Provide excellent customer service.

Skills

IT and keyboard skills

Customer service

Communication

Education

GCSE in English and Maths

NVQ Level 2 in Business and Administration

Job description

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad‑hoc basis to suit the needs of the business and your availability. Are you a confident and customer‑focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation. Our Outpatients team in our Tees Hospital currently have an opportunity for an Administrator. Continue your journey with us whilst we’ll support you to be your best. As an Administrator in our Ward / Medical Records Department, you will:

Responsibilities

• Handle enquiries and general queries.
• Maintain databases.
• Provide excellent service at all times.
• Be a confident and customer‑focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.

Qualifications

• Ideally educated to GCSE in English and Maths, with NVQ Level 2 in Business and Administration or equivalent.
• Have good IT and keyboard skills.
• Have experience within an administrative or customer‑facing environment would be a real advantage.

Nuffield Health Tees Hospital has established itself as one of the leading providers of private healthcare in the Northeast, proudly serving patients from Stockton‑on‑Tees, Darlington, Middlesbrough, and the surrounding areas since 1981. Our friendly, well‑equipped, and modern hospital has built a reputation for its outstanding levels of patient care. Specialist areas of treatment include cosmetic surgery, spinal surgery, vascular surgery, eye care and orthopaedics.

Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.