Administrator And Customer Support Specialist

Anthony Marks; Bristol; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A well-established market leader in the UK is seeking an Administrator and Customer Support Specialist in Bristol. This full-time, permanent role offers a salary between £20,000 and £29,250, based on experience. Candidates should have at least 2-3 years of administration or support experience, strong organizational and communication skills, and a good customer service focus. The position involves diary management, customer interaction, and diverse tasks. Enjoy a supportive working environment and one day of home working per week.

Qualifications

• 2-3 years in an administration or support position is ideal, but less will be considered.
• Ability to liaise with customers and ensure departments are informed.
• Experience with diary management and scheduling meetings.

Responsibilities

• Serve as the first point of contact for client support.
• Resolve customer queries efficiently.
• Update and manage the database and legal paperwork.

Skills

Customer service focus

Diary management

Organizational skills

Communication skills

Problem-solving

Job description

AMR309 Administrator and Customer Support Specialist Bristol £20,000-£29,250 (total package) DOE Full time-Perm (one day home working)

This is an exciting opportunity for someone who is interested in becoming part of a dynamic Team. The right candidate will preferably be already in administration role or similar, alternatively in a support position with administration responsibilities, a super organised administrator looking to do something different, no two days will be the same here. You will be the first point of call Supporting clients so a good customer services focus will be required, but the role will be interesting, changing and diverse.

Experience/Skills Required

• ideally 2-3 years in an administration position (will consider less experience) personality key and able to
• Liaise with customers ensuring departments are kept up to date
• Resolve queries
• diary management and control and scheduling of meetings
• Updating and managing database
• legal paperwork
• logging customer issues
• Research

This is a very established market leading business with stunning offices in a stunning location, this business look after people and provide a great working environment too.

Contact Mark Hadfield with you CV for an immediate response