ADMINISTRATOR

NHS; Billericay; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading healthcare organization in Billericay is seeking an experienced administrator to support the Respiratory, Epilepsy, and Parkinsons Team. The role demands excellent communication skills and the ability to manage a varied workload effectively. Candidates should have experience in administration and be familiar with tools like Systm One and Microsoft Office. This part-time position offers flexibility in working hours and is based at Mayflower Community Hospital, with a salary range from £24,937 to £26,598 per annum.

Benefits

Flexible working hours

High Cost Area Supplement

Qualifications

• Excellent administrative skills and good working relationships with colleagues.
• Experience in managing electronic filing systems.
• Ability to work without supervision and address urgent situations.

Responsibilities

• Deliver administrative assistance alongside nursing teams.
• Manage and prioritise workload effectively.
• Respond to enquiries timely via phone and email.

Skills

Excellent communication

Prioritisation skills

Teamwork

Initiative

Education

Experience in administration

Tools

Systm One

Microsoft Office

Teams

Cisco Jabber

Job description

Job Summary

You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner. You will be working within the Admin Hub and supporting the Respiratory, Epilepsy and Parkinsons Team, based within Mayflower Community Hospital. This is an office‑based role, 33 hours per week, over 5 days, with flexibility with working hours.

Main Duties

• Working alongside the nursing teams and delivering admin assistance as and when required.


• Responding to enquiries and taking appropriate action on behalf of the service, either by telephone or correspondence, within agreed time limits.


• Managing and prioritising workload effectively.


• Establishing and maintaining electronic filing systems, including knowledge of Systm One, Microsoft Office, Teams, Cisco Jabber.


• Preparing agendas, updating action logs, arranging and taking minutes at meetings intended for internal review only.


• Booking meeting rooms and liaising with reps.


• Inputting generic data into organisational systems or in‑house records.


• Receiving and acting on queries via email, telephone, and online, ensuring timely resolution.


• Receiving referrals and offering appointments with clinicians for assessment, cancelling and amending appointments, and sending emails and SMS to patients.


• Ordering and managing stock supplies, including stock rotation and audits.


• Preparing equipment and supply packs for nurses.


• Reporting on complaints, compliments, Power BI reports, 18‑week waits, health roster reporting on sickness, booking clinics.


• Covering other admin hubs at various locations as required.


• Working without supervision and addressing urgent situations swiftly.

About Us

Working with our colleagues, patients and carers we have co‑produced three new values that we aim to embed within our culture here at NELFT.

Our Values 2025 - 2030

• Kind


• Respectful


• Work together with our communities

Probationary Period

This post will be subject to a probationary period.

High Cost Area Supplement

Outer London: 15% of basic salary (£4,313 – £5,436 p.a. pro rata for part‑time).
Fringe: 5% of basic salary (£1,192 – £2,011 p.a. pro rata for part‑time).

Details

• Date posted: 15 December 2025


• Pay scheme: Agenda for change


• Band: 3


• Salary: £24,937 to £26,598 a year Per Annum


• Contract: Permanent


• Working pattern: Part‑time, Job share, Flexible working, Home or remote working


• Reference number: 395-EA325-25-B


• Job locations: MAYFLOWER COMMUNITY HOSPITAL, BLUNTS WALL ROAD, BILLERICAY, CM12 9SA

Person Specification

• Essential: Years of experience, clear communication skills, use of own initiative, administration experience.


• Desirable: Team worker, willingness to learn new systems (Systm One, Rio), ability to make decisions on behalf of others.

Certificates of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Submission to the Disclosure and Barring Service (formerly known as CRB) to check for any previous convictions.

Employer Details

Employer name: NELFT North East London Foundation Trust
Address: MAYFLOWER COMMUNITY HOSPITAL, BLUNTS WALL ROAD, BILLERICAY, CM12 9SA
Website: https://www.nelft.nhs.uk/