Administrative Support

University Hospitals of North Midlands NHS Trust; Stafford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major healthcare provider in Stafford is seeking an Administrative Support to join their outpatient team. The role involves completing appointments, sending out invite letters, and assisting the clinic co-ordinator. Ideal candidates should excel in prioritizing workloads in a demanding environment. This position is vital in ensuring efficient operations and contributing to high-quality patient care, reflecting the trust's commitment to diversity and inclusion.

Qualifications

• Ability to prioritize workloads in a demanding environment.
• Strong attention to detail when completing appointments and tasks.

Responsibilities

• Complete appointments for booking within KPI.
• Send out invite letters and complete action items from Netcall.
• Collaborate with the clinic co-ordinator for various tasks.

Job description

UHNM is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

The vacancy is for an administrative Support within Outpatients. The job can be very demanding and prioritising workloads is important . The following are tasks undertaken everyday, but can change if requirements are required from the division :

• Completing the Appointments for booking within KPI
• Sending out invite letters
• Completing and actioning Netcall
• Filling news and follow ups from the BI report
• Working though the slot availability report
• Working alongside the clinic co-ordinator to fulfill any tasks required

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further details / informal visits contact: Name: Gail Birch Job title: Team Leader Email address: [e-mail] Telephone number: 01785 257731