Administrative Officer Homecare Services

Cwm Taf Morgannwg University Health Board; Pontyclun; On-site; GBP 20,000 - 30,000; Full time

Job summary

A regional health organization in Wales is looking for a proactive individual to support homecare services in the Pharmacy Department. Responsibilities include processing prescriptions, liaising with clinicians, and ensuring patients receive medication. Ideal candidates will have strong organizational skills, attention to detail, and a passion for healthcare support. The role offers opportunities for career growth, a generous benefits package, and a chance to make a significant impact on patient care.

Benefits

Leading pension

Generous leave

Flexible work

Career growth

Ongoing learning and development

Qualifications

• Previous experience in a healthcare setting is welcome but not essential.
• Reliability, motivation, and commitment to supporting patient care are crucial.

Responsibilities

• Support homecare services across the Health Board.
• Process prescriptions and invoices for homecare.
• Liaise with homecare providers and clinicians.

Skills

Organisational skills

People-focused

IT proficiency

Job description

Overview

As part of our Pharmacy Department based in the Royal Glamorgan Hospital, you'll play a key role in supporting homecare services across the Health Board—processing prescriptions and invoices, liaising with homecare providers and clinicians, and helping ensure patients receive vital medication directly to their homes. We have a secondment or fixed term opportunity to join our Medicines Homecare Team for 19 months.

Aid in the provision of an efficient Pharmacy, Procurement and Homecare Services including ordering, receipting, invoicing and investigating and dealing with prescription queries. Be responsible for administrative duties for Homecare Service patients, which will include accurately interpreting prescription details and creating orders to Homecare suppliers using the pharmacy computer system homecare module. Liaising with patients/carers and Clinicians to ensure patients receive their medication in a timely manner.

We are looking for a proactive, organised, and people-focused individual to join us in delivering high-quality care from behind the scenes. Previous experience in a healthcare setting is welcome but not essential. What matters most is your reliability, motivation, and commitment to supporting patient care.

This is a fast-growing area of Pharmacy, offering a fantastic opportunity to be part of a forward-thinking, enthusiastic team making a real difference across the Health Board. Join our dynamic Team and help ensure patients receive vital medication efficiently and safely. If you're organised, have proficient IT skills, and passionate about healthcare support -- we want to hear from you!

About CTM University Health Board

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

CTM 2030 Strategy

Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

Benefits

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.