Administrative Officer

Isle of Wight Council; Newport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government authority in Newport seeks an experienced Administrative Officer for their Integrated Localities Social Care Team. The role demands superior organisational skills, adaptability to constantly changing priorities, and meticulous attention to detail. As the first point of contact, you will manage inquiries from clients and colleagues while supporting team operations like diary management and meeting preparation. Join a team that values collaboration, kindness, and the opportunity for professional growth while making a real impact in the community.

Benefits

Annual leave entitlement of 32 days p/a plus public holidays

Local Government pension scheme

Discounted Solent ferry travel

Cycle to work scheme

Staff parking permit scheme

Discounted island sports & leisure gym membership

Qualifications

• Experience in administrative roles, especially within social care or public services.
• Ability to handle multiple priorities in a busy team setting.
• Strong communication skills with a collaborative attitude.

Responsibilities

• Serve as the first point of contact for calls and emails.
• Maintain systems, dashboards, and schedules.
• Support diary management and minute-taking during meetings.

Skills

Organisation

Attention to detail

Adaptability

Job description

37 hours per week

Do you thrive in a busy environment where priorities shift constantly? We’re looking for a proactive, highly organised Administrative Officer to join our Integrated Localities Social Care Team — a role where no two days are ever the same.

You’ll be the first point of contact for a steady flow of calls, emails, and queries from clients, colleagues, and external partners, ensuring they’re triaged quickly and effectively. Alongside this, you’ll keep our systems accurate and up to date, support the team with diary management, meetings, and minute-taking, and maintain dashboards, rotas, and spreadsheets to keep everything running smoothly.

This is a varied role that demands organisation, adaptability, and attention to detail. Every task you complete contributes directly to someone receiving the care and support they need — giving you genuine job satisfaction and a strong sense of purpose.

You’ll join a warm, collaborative team culture, working alongside passionate professionals who value kindness, respect, and shared purpose. It’s a fantastic opportunity for professional growth, with plenty of scope to develop your skills in a dynamic environment. Most importantly, you’ll be making a meaningful impact in your community by playing a vital role in a service that truly matters.

If you have experience in administrative roles — especially within social care or public services — and you’re organised, detail-oriented, and thrive in a busy team setting where priorities shift constantly, we’d love to hear from you.

For further information or an informal discussion, please contact Karyn Crouch at [e-mail]

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays!
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)