Administration & Workflow Controller

Southern Water; Burham; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading water utility provider is seeking an Administration & Workflow Controller in the United Kingdom to support project delivery and financial tracking. The successful candidate will have excellent organizational skills and proficiency in Microsoft Office, especially Excel. This full-time role includes a hybrid working model with various benefits such as a performance-related bonus, generous pension, and 25 days of annual leave. Join a company dedicated to delivering exceptional service to its customers.

Benefits

Company and performance-related bonus

Generous pension up to 11% company contribution

25 days annual leave

Health Cash Plan

Eye tests fully funded

Paid volunteering days

Occupational health service

Discounts with over 800 retailers

Qualifications

• Proficient in Microsoft Excel for managing project documentation.
• Strong organizational and communication skills are essential.
• Ability to handle multiple priorities and deadlines effectively.
• Basic experience in financial administration is required.
• Experience in project administration or coordination is preferred.

Responsibilities

• Maintain documentation, schedules, and compliance records for projects.
• Prepare and distribute reports, meeting minutes, and financial summaries.
• Track budgets, invoices, and overall financial performance.
• Support audits and reviews with timely and accurate information.
• Assist Project Managers with planning and milestone tracking.

Skills

Microsoft Office skills

Organizational skills

Communication skills

Financial administration experience

Project administration experience

Job description

Closing Date

2025-12-29

Administration & Workflow Controller

Location : Sussex, Hampshire, Kent, or Isle of Wight – Hybrid (ability to attend team meetings in Falmer)

Salary : Up to £35,000 per annum

Contract : Full-time (Flexible working, part-time, and job share considered)

About the Role

We are looking for an Administration & Workflow Controller to join our Water Resources & Production Delivery Team. This is a new role designed to provide essential administrative and coordination support across reactive and planned works. You’ll play a key part in ensuring smooth project delivery, accurate financial tracking, and effective communication between stakeholders.

This position is ideal for someone who enjoys working in a dynamic environment, has strong organiser‑ial skills, and is confident using Microsoft Office tools, particularly Excel. A background in financial administration or project support would be beneficial.

What You’ll Do

• Maintain project documentation, schedules, and compliance records
• Prepare and distribute progress reports, meeting minutes, and financial summaries
• Track budgets, invoices, and financial performance
• Raise and monitor work orders from Operations
• Support audits and reviews with accurate and timely information
• Assist Project Managers with planning, scheduling, and milestone tracking
• Act as a key contact for contractors and internal teams

What We’re Looking For

• Strong Microsoft Office skills (Excel proficiency essential)
• Excellent organiser‑ial and communication skills
• Ability to manage multiple priorities and deadlines
• Basic financial administration experience
• Previous experience in project administration or coordination

Why Join Us?

Southern Water operates a hybrid approach to working between our offices / sites and home.

We are offering a salary from £35k per annum depending on skills and experience as well as other benefits including :

• Company and performance-related bonus
• Generous pension up to 11% company contribution
• 25 days annual leave
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Full funded eye tests
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service
• Study support may be available for job‑related qualifications
• Competitive maternity leave and flexible return to work options
• Cycle to work scheme

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out‑of‑hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement

Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.