Administration Officer/Safeguarding Admin Officer

NHS; East Midlands; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Wakefield is seeking an Administrative Support professional to join the 0-19 Growing Healthy Team. This role involves providing crucial admin support such as typing reports, managing confidential information, and handling customer inquiries. Candidates should have NVQ Level 3 in Business Administration or relevant experience and be proficient in Microsoft Office. This full-time permanent position offers a salary between £24,937 and £26,598 per annum with potential agile working options.

Benefits

Employee Assistance Programme

Counselling service

Recognition Awards

Qualifications

• Excellent standard of education, including English.
• Experience of dealing with the Public/Customer service experience.

Responsibilities

• Provide administrative support to the 0-19 Growing Healthy Teams / Safeguarding Team.
• Manage complex filing systems for child protection information.
• Typing of reports, letters, and emails as required.

Skills

Knowledge of Microsoft Office packages

Customer service experience

Education

NVQ Level 3 in Business Administration or relevant experience

Tools

SystmOne

Job description

Job Summary

To provide efficient and effective confidential administrative support to the 0-19 Growing Healthy Team / Safeguarding Team. Working in conjunction with colleagues, service users and internal and external stakeholders. The post holder will work under indirect supervision and will directly contribute to the efficient running of the service.

This post is based within the Wakefield 0-19 Service. Once fully competent in the role, there would also be opportunity for some agile working from home.

Main Duties of the Job

• Provide administrative support to the 0-19 Growing Healthy Teams / Safeguarding Team.
• Typing of reports, letters and emails as required.
• Photocopying, scanning and filing letters and documents as required.
• Accessing health records (Summary Care & SystmOne) to compile demographic information to support the team.
• Ensuring information that comes into the 0-19 Safeguarding Team is scanned/recorded on clinical records and significant events.
• To manage the complex filing systems required for the safe handling of child protection information.
• Making appointments and updating electronic diaries and ledgers when required.
• To exercise initiative based on knowledge and experience when dealing with enquiries.
• Responsible for inputting sensitive information and retrieving data on Trust IT systems in accordance with Trust policy.
• Please refer to the Job Description.

About Us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across Wakefield.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please Note

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Details

Date posted: 29 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year per annum (pro rata)

Contract: Permanent

Working pattern: Full-time

Reference number: 421-CYPD-3552C

Job Location

C/O Menzie's Distribution, NHS, Floor 2, 4 Tuscany Way, Wakefield Europort, Normanton, WF6 2UA

Person Specification

Essential

• NVQ Level 3 in Business Administration or relevant experience
• Knowledge of Microsoft Office packages
• Good standard of education, including English
• Experience of dealing with the Public/Customer service experience

Desirable

• SystmOne experience
• Previous NHS admin experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer Details

Harrogate and District NHS Foundation Trust

C/O Menzie's Distribution, NHS, Floor 2, 4 Tuscany Way, Wakefield Europort, Normanton, WF6 2UA

Employer's Website

https://www.hdft.nhs.uk/ (Opens in a new tab)