Administration Manager

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading NHS trust in Newcastle upon Tyne is looking for an Administration Manager to lead the patient services team in providing effective service. The role involves coordinating a responsive Cardiothoracic Service, ensuring high-quality support to medical professionals, and managing the administrative team effectively. Candidates should possess exceptional leadership and organizational skills, along with the ability to communicate with senior clinicians. This position offers a full-time schedule with competitive benefits.

Benefits

Flexible working arrangements

Comprehensive NHS benefits

Support for professional development

Qualifications

• Proven ability to lead and manage a high-performing team in healthcare.
• Excellent organizational skills to manage administrative functions.
• Strong communication skills to liaise with clinicians and stakeholders.

Responsibilities

• Ensure delivery of a coordinated and responsive Cardiothoracic Service.
• Manage workload independently and supervise the clerical teams.
• Develop systems for efficient service delivery and monitor performance.

Skills

Leadership

Organization

Communication

Team management

Job description

Overview

This is an exciting opportunity to join the Cardiothoracic Clinical Board as an Administration Manager. We are seeking a competent, enthusiastic and supportive Administration Manager who will lead our high-performing patient services team in providing an effective, welcoming and safe service for all our patients.

• Interview Date Tuesday 10 February 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
• NO AGENCIES PLEASE

Responsibilities

• The Administration Manager role will be responsible for ensuring the organisation and delivery of a coordinated and responsive Cardiothoracic Service in a manner consistent with Trust and local policies, procedures and protocols.
• To work unsupervised and act independently to manage own workload referring to the Operational Service Manager when/where necessary.
• To support and manage, alongside the Operational Service manager, the administrative team within the Cardiothoracic Clinical Board ensuring that a comprehensive, high quality and efficient service is provided to the various medical and non-medical professionals within the teams ensuring that the organisational needs of the multidisciplinary team and operational issues are met.
• The role includes direct supervision of the clerical teams, being the point of contact, including arranging cover for annual leave and sickness, monitoring of sickness absence and undertaking yearly appraisal for the administration team.
• The post holder will develop, introduce and maintain systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets.
• Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: Design, implement and monitor service improvements; Staff appointments; Training and development.
• Contribute as a member of the Clinical Board Management team.
• Communicate with Senior Clinicians.
• Attend MDT meetings.
• Contribute to the Business Planning process.

Application and DBS notes

• Important note on completion of reference section of Application Form: All references from current and previous employers will be sought and must cover a minimum of 3 years employment.
• When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment.
• Failure to complete this section may result in your application not being processed.
• Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
• Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

About Newcastle Hospitals NHS Foundation Trust

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion. With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we\'re in the top five providers of specialised health services in the country. As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people\'s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups. Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Flexible working and contact

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

About our services

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under \'Documents to download\' or \'Supporting documents\'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust