Administration Manager

University Hospitals Coventry and Warwickshire NHS Trust; Coventry; On-site; GBP 35,000 - 45,000; Full time

Job summary

A major healthcare provider in Coventry is seeking an Administration Manager to oversee the Gynaecology Oncology service. The role involves improving clinic efficiency, managing budgets, and leading administrative staff to ensure high-quality patient care. Candidates should have strong operational management skills and experience in healthcare administration. We offer a supportive work environment with numerous development opportunities.

Qualifications

• Experience in administrative management within healthcare settings.
• Evidence of leading teams effectively and managing budgets.
• Strong analytical skills to improve service delivery.

Responsibilities

• Manage day-to-day administrative functions within the Gynaecology Oncology department.
• Ensure efficient scheduling to reduce waiting times.
• Lead recruitment and development of administrative staff.
• Manage departmental budget and monitor variances.

Skills

Operational management

Capacity planning

Staff coordination

Performance monitoring

Budget management

Tools

Trust IT systems (PMS, CRRS, Opera, CRIS)

Job description

University Hospitals Coventry and Warwickshire NHS Trust

Administration Manager

Closing date: 09 December 2025

The Band 5 Administration Manager will provide dedicated administrative and operational support for the Gynaecology Oncology service and assist in managing the Obstetric Administration team and its Team Leader. This role ensures efficient coordination of clinics, theatre sessions, and patient pathways across both specialties. It is critical for maintaining service performance, meeting cancer and maternity targets, and supporting clinical teams in delivering high‑quality patient care.

Secondment will be considered for internal candidates – if you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• Operational Oversight: Manage day‑to‑day administrative functions within the Gynaecology Oncology department.
• Capacity Planning: Review and optimise theatre and clinic utilisation to prevent delays and improve patient flow.
• Appointment Management: Ensure efficient scheduling to reduce waiting times and meet cancer pathway targets.
• Performance Monitoring: Support delivery of 31/62‑day and Faster Diagnosis Standard (FDS) targets.
• Staff Coordination: Act as a point of contact for administrative staff, ensuring workload balance and reducing risk of burnout.
• Compliance: Maintain accurate records and ensure adherence to Trust policies and procedures.

Previous applicants need not to apply

This post is not eligible for sponsorship

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

Departmental Administrative Management

• Oversee all administrative operations within the department.
• Act as a resource for staff on Trust and departmental policies.
• Support divisional management in creating Local Delivery Plans (LDPs).
• Attend strategic and departmental meetings, representing administrative interests.
• Set objectives and standards for departmental performance.
• Review and improve administrative processes for efficiency.
• Conduct audits of procedures and ensure compliance.
• Ensure health, safety, and security within the department.
• Manage data quality and waiting list reports (inpatient, outpatient, diagnostics).
• Oversee RTT pathway trackers and validation processes.

Staff Management

• Lead recruitment, retention, and selection of administrative staff.
• Handle disciplinary, capability, and grievance issues.
• Conduct Personal Development Reviews and create training plans.
• Ensure staff development aligns with service needs.

Communication

• Maintain effective internal and external communication systems.
• Motivate staff and manage change in procedures.
• Investigate complaints per Trust guidelines and take immediate action when needed.

Budget Management

• Manage departmental administrative budget and monitor variances.
• Oversee stock control and resource allocation.

Service Improvement

• Undertake project work, data analysis, and reporting.
• Use Trust IT systems (e.g., PMS, CRRS, Opera, CRIS).
• Share ideas for continuous improvement in patient care and business processes.

For further details of the role please see the attached job description.

Person Specification

Qualifications

• See supporting documents

Experience

• See supporting documents
• See supporting documents

Knowledge

• See supporting documents
• See supporting documents

Skills

• See supporting documents

Commitment to Trust Values and Behaviours

• See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry and Warwickshire

University Hospital Coventry and Warwickshire