Administration Assistant

Aneurin Bevan University Health Board; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS organisation in Newport is seeking an administration team member for the Families & Therapies Division. The role involves supporting children and young people with disabilities in a busy yet friendly setting. Ideal candidates will have excellent communication skills, good IT proficiency, and administrative experience. The post holder will work at Serennu Children's Centre but may need to travel to other sites. Opportunities for growth within the health board are also offered.

Benefits

Flexible working

Extensive training and development opportunities

Paid mandatory training

Health and wellbeing support

Qualifications

• Administrative experience within an office setting.
• Previous experience working with children with disabilities or developmental difficulties.

Responsibilities

• Collect and open post.
• Act as first point of contact for the Children's Centre.
• Carry out general clerical duties including filing.
• Maintain and develop databases to support the smooth running of the centre.

Skills

Excellent verbal and written communication skills

Good keyboard and IT skills

Calm, patient, and polite telephone manner

Ability to work to deadlines

Interest in the wellbeing of children and young people

Ability to work on own initiative

Education

Good general education to GCSE level or comparable

Tools

Microsoft Word

Microsoft Excel

Job description

An exciting opportunity has arisen within the Families & Therapies Division to be part of the administration team based at Serennu Children's Centre. It is a busy but friendly and supportive team and we need someone who is able to support us with the service that we provide to children and young people with disabilities and developmental difficulties.

The successful post holder will be based in Serennu Children's Centre but will be expected to travel to alternative sites to cover for annual leave/sickness.

You need to be well organised and practical and must have:

• excellent verbal and written communication skills
• good keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence
• experience of an office / reception environment is desirable as is a calm, patient and polite telephone manner
• be able to work to deadlines
• be interested in the wellbeing of children and young people
• be able to work on your own initiative when the need arises.

Main duties of the job

• To collect and open post
• Typing of emails and other correspondence as and when required
• To act as the first point of contact for the Serennu Children's Centre when required, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner.
• Carrying out general clerical duties, including filing correspondence both manually and electronically.
• Send out signed letters and reports in a timely manner.
• To keep up to date with filing and scanning according to department procedures.
• To maintain and develop databases and systems to support the smooth running of the children's centre.
• To carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

• Good general education to GCSE level or comparable
• IT Skills to include Microsoft Word & Excel

Experience

• Administrative experience within an office setting
• Previous experience of working within a health/social care setting and experience of working with children with a disability or developmental difficulty

Skills and Attributes

• Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative.
• Excellent communication skills when interacting with members of the Children's Centre, other professionals, children and young people and their families and visitors.
• Excellent interpersonal and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.