Administration Assistant

Flint Bishop Solicitors; Derby; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading law firm in Derby is looking for an Administrator to support the Office Services team and assist the reception. Responsibilities include sorting mail, managing meeting rooms, and providing excellent customer service. Candidates should be organized, self-motivated, and capable of multitasking. This full-time role offers a competitive salary, bonuses, and a positive work environment.

Benefits

Competitive salary

Bonus potential

Career development opportunities

25 days holiday plus bank holidays

Options to buy or sell holiday days

Additional day off for your birthday

Staff discount scheme

Social events

Discounts on legal services

Qualifications

• Ability to meet deadlines and support multiple tasks.
• Attention to detail in processing documents.
• Experience in customer service and reception duties.

Responsibilities

• Manage sorting and distribution of post and documents.
• Provide administrative support to fee-earning departments.
• Assist with reception duties and greet visitors.

Skills

Organized

Communication skills

Multitasking

Self-motivated

Team player

Job description

Department: Administration

Location: Derby, UK

Description

Working alongside our Administration team and reporting daily to the Office Services Manager, you will be responsible for your own tasks while supporting our legal departments. Additionally, you will assist the main reception and front of house teams in providing a first-class customer experience when visitors arrive at our offices.

Key tasks include processing internal & external post, scanning and photocopying, file closing for fee-earning departments, main reception duties such as greeting guests, showing clients to meeting rooms, providing refreshments, and switchboard coverage as needed.

The role is full-time, based at our Derby head offices, working from 08:45 to 17:15, Monday to Friday.

Key Responsibilities

• Sorting and distributing post (Royal Mail and DX).
• Scanning and saving client documents into case management systems.
• Preparing outgoing post and operating the franking machine.
• Photocopying and scanning documents with attention to detail.
• Managing stationery and refreshment supplies.
• Receiving and distributing deliveries and outgoing courier requests.
• Supporting administrative tasks for fee-earning departments, including filing and scanning.
• Providing cover for lunch and holiday shifts at reception.

Main reception duties include (but are not limited to):

• Greeting visitors and guiding them to meeting rooms or waiting areas.
• Managing the meeting room booking system.
• Providing refreshments and ensuring meeting rooms are tidied after use.
• Logging and distributing incoming documents and hand deliveries.
• Notifying fee earners of client arrivals and document receipt.
• Copying and certifying client documents onsite.
• Providing switchboard coverage and handling overflow calls.
• Managing reception and switchboard emails and voicemails.

General duties include:

• Watering plants.
• Reporting maintenance issues.
• Supporting onsite cleaning and desk policy compliance.
• Assisting with other projects as assigned by the Office Services Manager.

Skills, Knowledge, and Expertise

• Organized, process-driven, and solution-oriented.
• Self-motivated with ability to meet deadlines.
• Capable of multitasking and prioritizing.
• Hard-working team player with strong communication skills.

Disclosure checks will be required if offered the position.

Benefits

What we offer includes:

• Competitive salary
• Bonus potential
• Career development opportunities
• 25 days holiday plus bank holidays
• Options to buy or sell holiday days
• Holiday carry-over
• Additional day off for your birthday
• Staff discount scheme
• Social events
• Discounts on legal services

Positive Work Environment: A supportive team that values collaboration and teamwork.