Administration Assistant

Aneurin Bevan University Health Board; Caerphilly; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the community is seeking an organized and practical administrator for the Caerphilly Children’s Centre. The candidate will manage correspondence, act as the first point of contact, and support efficient operations. Strong communication skills and IT proficiency are essential, with experience in a reception setting preferred. Flexible working opportunities are offered. Join a multi-award winning NHS organization that values your development and supports work-life balance.

Benefits

Paid mandatory training

Flexible working opportunities

Extensive training and development

Qualifications

• Well-organised and practical with the ability to work independently.
• Excellent communication skills, both verbal and written.
• Experience in an office or reception environment is desirable.

Responsibilities

• Collect and open post as needed.
• Act as the first point of contact for the Centre.
• Carry out general clerical duties, including filing correspondence.
• Maintain and develop databases to support the Centre's operations.

Skills

Excellent verbal and written communication skills

Strong keyboard and IT skills

Confidence in using Microsoft Office packages

Experience in an office or reception environment

Calm, patient, and polite telephone manner

Ability to work to deadlines and use initiative

Job description

EEO Statement

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application in Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email

Interview and Offer

If you are successful at interview for this post you will receive your conditional offer of appointment and an information pack via email.

Application Process and Conditions

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed you will be contacted via the email account you used to apply, so please check your account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working.

Role Overview

The successful candidate will be based at Caerphilly Children’s Centre. They may need to travel to other sites to provide cover for annual leave or sickness. You will play a key role in supporting the smooth running of the Centre, ensuring an efficient and welcoming environment for families and staff.

Responsibilities

• Collect and open post
• Type emails and other correspondence as and when required
• Act as the first point of contact for the Caerphilly Children’s Centre, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner
• Carry out general clerical duties, including filing correspondence both manually and electronically
• Send out signed letters and reports in a timely manner
• Keep up to date with filing and scanning according to department procedures
• Maintain and develop databases and systems to support the smooth running of the children’s centre
• Carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead

Qualifications & Skills

We are looking for someone who is well‑organised, practical, and able to work independently when required. You must have excellent verbal and written communication skills, strong keyboard and IT skills, and confidence in using Microsoft Office packages. Experience in an office or reception environment is desirable, along with a calm, patient and polite telephone manner. The ability to work to deadlines, use initiative and maintain professionalism is essential. An interest in the wellbeing of children and young people is important.

Desired Language

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcomed to apply.

Benefits and Development

Aneurin Bevan University Health Board is a multi‑award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work‑life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high‑quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.