Administration Assistant

Sky Personnel; Aylesbury; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading plumbing company based in Aylesbury is seeking an organised Administrative Assistant to support their office team. The role involves managing schedules, liaising with engineers and customers, and ensuring smooth daily operations. Ideal candidates will have strong IT skills and prior administrative experience. A friendly team environment awaits the right individual.

Benefits

Friendly, supportive team environment

Monday to Friday schedule

Qualifications

• Previous experience in an administrative role is required.
• Strong IT skills are necessary, especially with Microsoft Office.
• Excellent organisation and time management skills are essential.

Responsibilities

• Ensure engineers arrive on time and contact customers if there are delays.
• Monitor company emails and respond throughout the day.
• Fill empty slots in the diary and ensure appointments are organized.

Skills

Organisational skills

Communication skills

IT skills

Tools

Microsoft Office

Scheduling software

Job description

Overview

Our client, a busy and well-established plumbing company based in Aylesbury, is looking for an organised and proactive Administrative Assistant to join their office team on a temporary basis. This role is perfect for someone who enjoys keeping things running smoothly, working in a fast-paced environment, and providing excellent support to both colleagues and customers.

Key Responsibilities

• Checking engineers have arrived on time/contacting customers if engineers are running late
• Monitoring company emails and responding throughout the day
• Listening to answerphone messages and responding
• Monitoring the diary and checking for blank slots and filling
• Monitoring the diary to ensure the times flow and locations are in a good order for engineers
• Chasing overdue invoices
• Contacting customers for feedback
• Calling customers to remind them of appointments for the following day
• Ordering materials and liaising with suppliers

Requirements

• Previous experience in an administrative role (experience in construction/trades industry desirable but not essential)
• Strong IT skills, including Microsoft Office and scheduling software
• Excellent organisation and time management skills
• Confident communicator with great telephone manner

What’s on Offer

• £26,000-£27,000 yearly equivalent salary
• Friendly, supportive team environment
• Monday to Friday