Admin & Receptionist — Flexible, Patient-Focused Support

Herefordshire and Worcestershire Health and Care NHS Trust; Worcester; On-site; GBP 22,000 - 25,000; Full time

Job summary

A regional healthcare provider in Worcester is seeking an experienced Administrator/Receptionist to join their Neighbourhood Mental Health Team. This role includes providing administrative support, managing patient contact, and liaising with the clinical team. Suitable candidates should have NHS administrative experience and possess strong communication and organizational skills. Benefits include flexible working options, generous leave, and a supportive working environment.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Health and wellbeing opportunities

Flexible working opportunities

Qualifications

• Must have NHS administrative experience.
• Experience should include relevant level 2 vocational qualification on appointment.
• Self-motivated and able to work flexibly using own initiative.

Responsibilities

• Provide all aspects of admin support including reception duties and appointment booking.
• Contact patients and colleagues daily.
• Prioritize a busy workload and deliver customer service.

Skills

Organizational skills

Communication skills

Team player

Proactive work ethic

Education

Level 2 qualification in Business Administration

2 GCSEs (including English Language) at grade 9-4 (A-C)

Job description

A regional healthcare provider in Worcester is seeking an experienced Administrator/Receptionist to join their Neighbourhood Mental Health Team. This role includes providing administrative support, managing patient contact, and liaising with the clinical team. Suitable candidates should have NHS administrative experience and possess strong communication and organizational skills. Benefits include flexible working options, generous leave, and a supportive working environment.