Admin/Reception Clerk

NHS; Telford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare practice in Telford is seeking a Reception/Admin Clerk to support its growing administrative team. This full-time position offers 7.5 hours per day, Monday to Friday, in a friendly environment where managing patient queries is key. Candidates should possess good literacy and IT skills. While healthcare experience is not essential, strong communication and time management abilities are crucial. Apply early to secure your chance for this exciting role in a progressive team.

Benefits

Free parking

Disabled access

Qualifications

• Good literacy and IT skills are essential.

Responsibilities

• Undertake a wide range of duties and provide general support to the multidisciplinary team.
• Work in both the Administration and Reception departments as directed by the Management Team.

Skills

Good literacy skills

IT skills

Excellent communication skills

Time management

Job description

Job Summary

An exciting opportunity has arisen for a Reception/Admin Clerk to join the Charlton Medical Centre family, as we are extending our administrative team. The role will be 7.5 hours per day 10am‑6.30pm, five days per week.

Experience in a healthcare setting is not essential, but candidates should have good levels of literacy and IT skills. Managing patient queries is a key point of the role, therefore excellent communication skills and time management are essential for the successful applicant to possess.

If you are looking for an exciting and varied role within a friendly and growing team, then we look forward to receiving your application for this role.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Previous applicants need not apply.

Main duties of the job

You will be responsible for undertaking a wide range of duties and the provision of general support to the multidisciplinary team. Duties will involve working in both the Administration and Reception departments as directed by the Management Team.

About us

The Practice has a population size of 15,300 patients. The practice has 4 GP Partners, 4 Salaried GPs, 3 Practice Nurses, 2 HCAs and is supported by a Clinical Pharmacist, First Contact Physio and Cancer Care Co‑ordinator.

Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non‑discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.

We are forward thinking and have a proactive approach to preventative medicine. We are a well‑equipped practice and use the latest technology which enables us to offer a variety of in‑house services. Our modern pleasant building offers both free parking and disabled access.

Job details

• Date posted: 19 December 2025
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Full‑time
• Reference number: A1116‑25‑0009

Job locations: Lion Street, Oakengates, Telford, TF2 6AQ

Qualifications

Good literacy and IT skills are essential.

Experience

Experience in a healthcare setting is not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

• Employer name: Charlton Medical Centre
• Address: Lion Street, Oakengates, Telford, TF2 6AQ
• Website: https://www.charltonmedicalcentre.nhs.uk/