Admin Manager/Service Coordinator

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Newcastle upon Tyne seeks a dedicated Admin Manager/Clinic Coordinator to oversee the administration at The Newcastle Eye Centre. The role involves managing staff, creating standard operating procedures, and ensuring efficient workflow across the department. Candidates should possess substantial experience in administration and staff management. Flexible working arrangements are available, and the role provides the opportunity for professional growth within a supportive team environment.

Benefits

Flexible working arrangements

Qualifications

• Significant experience across a range of administrative processes.
• Experience in the supervision and management of staff.
• Ability to create and implement training plans.

Responsibilities

• Day-to-day management of admin staff within allocated areas.
• Completion of human resources related tasks including recruitment.
• Assist with creation of Standard Operating Procedures.

Skills

Management/supervision of staff

Creation of standard operating procedures

Training plans

Human resources tasks

Job description

We are excited to advertise a full time Admin Manager/Clinic Coordinator post within The Newcastle Eye Centre administration structure. The postholder will work alongside other Admin Manager/Clinic Coordinators within the department to ensure the safe administrative management of all patients within our service. We are looking for a candidate with significant experience across a range of processes including management/supervision of staff, allocation of work/resource, creation of standard operating procedures and training plans. The candidate appointed will complete a team of three who although having individual responsibilities will be trained and expected to cover in the absence of colleagues. The post offers exciting opportunities for experienced administrators with previous involvement in staff supervision/management who are looking to further develop their knowledge and skills.

• Interview Date Friday 30 January 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy., Day-to-day management of admin staff within allocated areas of responsibility, this includes ensuring all staff are trained to a high level and kept up to date with process changes. Completion of human resources related tasks including recruitment, staff appraisals and sickness absence reviews. Assist with creation of Standard Operating Procedures for all defined tasks. Attendance at meetings and training appropriate to areas of responsibility and communicating feedback from these to the wider team. Working alongside the other Admin Managers/Clinic Coordinators within the service to ensure work processes are linked together so the service runs efficiently.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Locations

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service