Admin Assistant - Care Home

Barchester Healthcare; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dedicated care organisation in the United Kingdom is seeking an Admin Assistant to support its care home operations. In this role, you will answer the phone, handle files, and engage with residents and visitors, ensuring a welcoming environment. The ideal candidate is skilled in multi-tasking, has good computer abilities, and possesses a friendly telephone manner. Join a team that values quality care and offers extensive training and various rewards for your dedication.

Benefits

Free training and development

Access to wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee rewards and Long Service Awards

Qualifications

• Ability to multi-task and engage with residents and families.
• Strong computer skills and confident on the phone.
• Genuine interest in providing excellent service.

Responsibilities

• Answer phone calls and handle files.
• Support managers and greet visitors.
• Show prospective clients and their families around.

Skills

Multi-tasking

Good computer skills

Confident telephone manner

People skills

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi‑task, good computer skills and a confident telephone manner you could be well‑suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector‑leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.