Admin and Data Quality Assistant

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 22,000 - 24,000; Full time

Job summary

A leading mental health services provider in Coventry is searching for an Administrative Support professional to enhance our forensic mental health pathway. The role includes responsibilities such as managing data quality and providing administrative support to clinical teams. Ideal candidates will showcase strong organisational and interpersonal skills and possess confidence in using Microsoft Office, particularly Excel. Join us in delivering high-quality care through excellent administration and data management.

Benefits

Generous annual leave

Learning and development opportunities

Salary sacrifice schemes

Discounts through NHS schemes

Wellbeing support

Qualifications

• Excellent organisational and management skills.
• Proficient in Microsoft Office, especially Excel.
• Strong interpersonal skills for effective communication.

Responsibilities

• Contribute to service development and improvements.
• Manage data input and performance metrics.
• Organise and minute various meetings.

Skills

Excellent organisational skills

Confident using Microsoft Office (especially Excel)

Excellent interpersonal skills

Attention to detail and data accuracy

Effective communication

Ability to work independently

Positive approach to change

Creative and dynamic thinking

Compassion and confidentiality

Tools

Clinical IT systems

Job description

This is an exciting opportunity to play a key role in supporting us to further develop and ensure the smooth running of our forensic mental health pathway. You will provide comprehensive administrative support to clinicians and managers, while taking responsibility for data quality across our clinical systems. Your work will help us deliver safe, effective, and efficient care to service users.

Responsibilities

• Contribute to service development projects and improvements
• Develop, review and refine administrative systems and processes
• Be responsible for data input/collection, performance metrics, data analysis and cleansing
• Organise and minute Multi-Disciplinary, Business, Professional and Service Development Meetings
• Manage referrals, appointment scheduling, and interpreter bookings
• Maintain accurate records on clinical systems (Carenotes) and ensure data quality
• Produce and manage spreadsheets, collate data for audits and reports
• Support the team with calendar management, correspondence, and information requests

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is mandatory requirement for all newly appointed staff to be registered with the Disclosure and Barring Service (DBS) Update Service.

The Trust is committed to Equal Opportunities and welcomes applications regardless of age, gender, race, disability or sexual orientation. Guidance and criteria on the filtering criminal cautions and convictions can be found on the Disclosure and Barring Service website.

For more information on how our Trusts handles your data please view the 'Privacy Notice - Staff - V1.0 May 2018.pdf' at https://www.covwarkpt.nhs.uk/privacy

Qualifications & Skills

• Has excellent organisational skills and can manage competing priorities
• Is confident using Microsoft Office (especially Excel) and clinical IT systems
• Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff for example face-to-face, via telephone, MS Teams, and email
• Pays close attention to detail and understands the importance of data accuracy
• Communicates effectively and professionally with staff, service users, and external partners
• Can work independently, use initiative, and adapt to changing demands
• Has a positive approach to change and be supportive of service improvements
• Is creative and dynamic
• Demonstrates compassion, confidentiality, and a commitment to equality and diversity

NHS AfC: Band 4

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull. Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services. At CWPT, you'll be part of a supportive team that values collaboration and innovation. We offer excellent opportunities for professional development and the chance to make a real difference in the lives of people accessing forensic mental health services.

Benefits

• Generous annual leave that increases with service
• Learning and development, including apprenticeships, coaching and mentoring
• Salary sacrifice schemes for Cycle to Work, electronics, and gym membership
• Discounts through NHS schemes and our Employee Assistance Programme
• Wellbeing support, including counselling and staff networks

We’re looking for people who share our passion for improving lives and our values of compassion, collaboration, excellence, integrity and respect.

Interested? Apply now and help us deliver high-quality care through excellent administration and data management.