Admin

gategroup; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global airline catering company in Westminster is seeking an experienced Admin Clerk to provide vital operational support to the kitchen production team. You will manage administrative tasks, ensuring smooth communication within the team. Ideal candidates will have GCSEs in Maths and English, previous administration experience, and strong organizational skills. This role offers training, company sick pay, and a supportive work environment.

Benefits

In-house training and development

Company sick pay

Paid annual holiday

Pension scheme from day one

Qualifications

• Must have the right to work in the UK.
• Previous administration experience is essential.
• Strong communication skills for phone and email correspondence.

Responsibilities

• Print and distribute daily operational paperwork.
• Manage the hot kitchen roster and process shift changes.
• Handle internal customer communications via email and phone.

Skills

Communication skills

Organizational abilities

Computer literacy

Flexibility in shift work

Education

GCSE Maths and English (or equivalent)

Tools

Excel

Job description

We're seeking an experienced Admin Clerk to provide vital operational support to our hot kitchen production team at Gategroup. Reporting to the Executive Chef Operations, you'll be responsible for managing daily administrative systems and ensuring smooth communication between the kitchen and internal customers. If you're an organized, proactive communicator with a can‑do attitude, we'd love to hear from you.

Key Responsibilities

• Print, prepare and distribute daily operational paperwork for the hot kitchen production team
• Issue compliance documentation and data sheets to kitchen staff
• Work in cold environment
• Collect, scan, save and file operational and compliance documents, ensuring accuracy before archiving
• Maintain up-to-date paperwork in key areas for easy access by operatives and management
• Manage the hot kitchen roster, processing shift change and holiday requests for management review
• Ensure accurate completion and availability of agency timesheets and daily worked hours
• Handle internal customer communications via email and phone, liaising with kitchen staff before responding
• Send timed email updates to internal customers throughout the day, including scanned documents, photos and delivery status reports
• Conduct pre‑dispatch audits on completed shipments and associated paperwork
• Support additional kitchen and site activities as required with flexibility

Essential

• GCSE Maths and English (or equivalent)
• Previous administration experience
• Strong communication skills for phone and email correspondence
• Excellent organizational abilities
• Computer literacy including email, basic Excel, and document management (scanning, saving, filing)
• Ability to multitask effectively in a busy operational environment
• Flexibility to work rolling shifts including weekends
• Ability to work in cold environments

Right to Work

• All applicants must have the right to work in the UK
• Criminal Record Check (CRC) required
• 5 years of checkable references required
• Overseas CRC required for any period exceeding 6 months spent outside the UK

What We Offer

• In‑house training and development opportunities
• Free meals and refreshments
• Company sick pay
• Free on‑site parking
• Paid annual holiday
• Pension scheme from day one
• Bespoke employee support program including free counselling sessions
• Refer a Friend scheme with generous bonuses
• Access to discount platform for everyday savings
• Cycle to Work scheme

About Gategroup

Gate Gourmet, part of gategroup, is the world's leading provider of airline catering solutions and provisioning services, operating at over 200 airports globally. We're passionate about delivering exceptional experiences to airlines and their passengers, from menu design through to execution and delivery. If you share our values of excellence, passion, respect and responsibility, don't miss this opportunity to join our team.

Apply today!