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ADHD Operations Manager

Healthcare Central London

Greater London

Hybrid

GBP 64,000 - 68,000

Full time

Yesterday

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Job summary

A leading healthcare organization is seeking an ADHD Operations Manager to lead the new Adult ADHD Diagnosis & Treatment Service in London. This role involves operational leadership, ensuring compliance, and managing multidisciplinary teams. The ideal candidate should have substantial operational management experience, particularly within mental health services. This position offers a competitive salary and a hybrid working model, providing the opportunity to influence patient outcomes significantly.

Benefits

Competitive salary

Hybrid working model

Opportunity to influence real patient impact

Career-defining leadership opportunity

Qualifications

Experience leading diverse operational teams in a healthcare environment.
Knowledge of CQC compliance and governance standards.
Proven ability to manage performance and service delivery.

Responsibilities

Lead and develop the ADHD operational team.
Manage service mobilisation and day-to-day operations.
Ensure CQC compliance, governance and quality standards.
Oversee performance, rotas, reporting and SLAs.
Work with ICBs, finance, BI and digital transformation teams.
Drive service improvement and innovation.
Lead recruitment, appraisal and performance management.
Manage complaints, audits and service development.

Skills

Senior operational management experience

Mental health / ADHD service experience

Proven leadership of multidisciplinary teams

Governance, CQC and quality improvement knowledge

Confidence managing hybrid teams and national contracts

Passion for innovation and service development

Experience with mobilising new services

ADHD Operations Manager

Hybrid – London (NW1) | 12-Month FTC
£64,000 – £68,000 per annum (DOE)

Closing Date: Monday 19th January

Help Shape the Future of ADHD Care across England

Healthcare Central London (HCL) is launching a brand-new Adult ADHD Diagnosis & Treatment Service under NHS Right to Choose and we are looking for an exceptional Operations Manager to help mobilise, lead and grow this national service.

This is more than an operations role.
This is an opportunity to build something meaningful, lead multidisciplinary teams, influence national care delivery and directly improve patient outcomes.

About Us

Healthcare Central London (HCL) is a federation of 30 GP practices and 4 PCNs in Westminster, delivering innovative, community-led NHS services to over 275,000 patients. We are known for our pioneering “Octopus” care model and our strong commitment to tackling health inequalities.

The Opportunity

You will provide operational leadership for HCL’s Adult ADHD Service, working closely with clinical leaders to ensure safe, compliant, high-quality and efficient care delivery across multiple ICBs nationwide.

You will lead teams, manage performance, mobilise services, strengthen governance and help shape the future of digital mental health services.

Hybrid working: Hybrid- Capital House (Up to 2 days working from home). There will be an expectation for some out of hours work and ‘on-call’ support especially the mobilisation phase.

Key Responsibilities