Accounts Receivable Team Leader

Page Personnel; Sunderland; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A Higher Education organisation in Sunderland is seeking a Senior Credit Control Professional to lead the Accounts Receivable team. The role involves supervising invoice processing, monitoring team performance against KPIs, and maintaining credit control activities. The ideal candidate will have substantial experience in leading change initiatives and building relationships with stakeholders. The position offers a salary of up to £38,000 and hybrid working options.

Benefits

Holiday Pay

Weekly Pay

ASAP Start

Hybrid Working (50/50 split)

Qualifications

• Demonstrated success in a senior credit control position with KPI analysis experience.
• Substantial experience leading change management initiatives.
• Proven line management capability and team leadership skills.

Responsibilities

• Lead and supervise the Accounts Receivable team for timely processing of invoices.
• Monitor performance against KPIs and produce regular reports.
• Oversee credit control activities including payment chasing and dispute management.
• Manage workload distribution to maintain efficiency and meet deadlines.
• Support process improvement initiatives to enhance cash flow.
• Ensure compliance with financial controls and audit requirements.
• Provide escalation support for high-value accounts.

Skills

KPI analysis

Change management

Line management

Stakeholder relationship building

Job description

• Full time, temporary role ongoing until April
• Paying up to £38,000 + hybrid working (50/50 split)

About Our Client

My client is a Higher Education organisation based in the North East

Job Description

• Lead, motivate, and supervise the Accounts Receivable team to ensure the timely and accurate processing of invoices, payments, and allocations.
• Monitor team performance against KPIs and SLAs, producing regular reports on aged debt, cash collection, and query resolution.
• Oversee credit control activities, including payment chasing, dispute management, and reconciliation of accounts
• Manage workload distribution within the team to maintain efficiency and meet month-end deadlines.
• Support process improvement initiatives to enhance cash flow, reduce bad debt exposure, and improve systems.
• Ensure compliance with financial controls, audit requirements, and data protection standards.
• Provide escalation support for high-value or sensitive accounts, negotiating payment plans where required.

The Successful Applicant

• Demonstrated success in a senior position within a credit control function, with particular experience in KPI analysis and reporting.
• Substantial experience of leading and embedding change management initiatives within a transactional processing environment.
• Proven line management capability, including performance appraisal, team leadership, and the development of individuals and groups.
• Experienced in building effective relationships with both internal and external stakeholders.

What's on Offer

Full time Role + Temporary until April + Paying up to £38,000 + Holiday Pay + Weekly Pay + ASAP Start + Hybrid Working (50/50 split)