Accounts Receivable Associate

Zipwater; Dereham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading water solutions company in the UK is seeking an Accounts Receivable Associate responsible for maintaining ledgers, ensuring timely cash collection, and resolving customer debt cases. The ideal candidate will have a background in accounting, strong analytical skills, and proficiency in Excel. This role offers opportunities for career progression along with competitive benefits including annual leave, life assurance, and a company pension.

Benefits

25 days annual leave plus options for additional days

Enhanced maternity, paternity, and grandparent leave

Life Assurance

Company seasonal events

Market leading company pension

Employee rewards and discounts

Culligan product discounts

Opportunities for career progression

Option to join Health Care Cash Plan

24/7 access to Employee Assistance Programme

Qualifications

• Experience in accounts receivable or general accounting.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with accounting software or ERP systems.
• Attention to detail and accuracy in data entry and reporting.
• Strong oral, negotiation, and written communication skills.
• Proven track record of providing strong customer service.

Responsibilities

• Maintain ledgers recording customer debt, communications, queries, and outcomes.
• Ensure timely cash collection and recording of customer debt.
• Resolve, negotiate, and conclude debt cases with customers.
• Maintain accurate administration of customer accounts.
• Work closely with teams to ensure effective resolution of customer debt.
• Generate and send out customer invoices and statements.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Customer service skills

Attention to detail

Negotiation skills

Data entry accuracy

Education

Background in accounts receivable or general accounting

Tools

Microsoft Excel

Accounting software or ERP systems

Job description

Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.

We are currently seeking a Accounts Receivable Associate to join our team.

This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.

As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organization, customer service, operational, communication and interpersonal skills.

Key Responsibilities:

• Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
• Ensuring timely cash collection and recording of customer debt.
• Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
• To maintain accurate administration of customer account and case notes.
• Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
• Generate and send out customer invoices and statements.

In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.

The ideal candidate will have:

• A background in accounts receivable or general accounting.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with accounting software or ERP systems.
• Attention to detail and accuracy in data entry and reporting.
• Strong oral, negotiation and written communication skills
• A proven track record of providing strong customer service

If you are driven, organised, and looking for a new challenge, we would love to hear from you!

• 25 days annual leave plus the option to buy additional holiday days
• Enhanced maternity, paternity and grandparent leave
• Life Assurance
• Company seasonal events
• A market leading company pension
• Employee rewards and discounts through Perks at Work
• Culligan product discounts
• Opportunities for career progression across the wider Culligan Group
• Option to join Health Care Cash Plan
• 24/7 access to Employee Assistance Programme through Health Assured and well-being programs