Account Specialist

Randstad Inhouse Services; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A staffing and recruitment agency is seeking an Account Specialist in Peterborough, England. This role involves managing day-to-day operations, building relationships with clients and employees, and assisting with recruitment. Ideal candidates will have strong customer service, communication, and organisational skills, with a passion for problem-solving in a dynamic environment. Enjoy career progression opportunities and various benefits including free parking and personal development.

Benefits

Fantastic company benefits

Career progression opportunities

Personal and professional development

Free onsite parking

EAP package with additional benefits

Qualifications

• Strong customer service and administration experience is needed.
• Excellent communication skills for stakeholder interaction.
• A detail-oriented work ethic with the ability to manage tasks efficiently.
• Experience in fast-paced environments is a plus.

Responsibilities

• Manage day-to-day operations and maintain smooth workflow.
• Build relationships with clients and temporary workforce.
• Assist in recruitment processes for new temporary talent.
• Ensure compliance with health and safety regulations.

Skills

Customer service experience

Administration skills

Excellent communication

Organisational skills

Job description

Are you a service-driven leader with a passion for people and problem-solving who thrives in a customer-focused, face-to-face environment?

Randstad is looking for a dedicated Account Specialist to join our team based on-site at a key client, Caterpillar Perkins, in Peterborough. This is a brilliant opportunity to be the face of Randstad, build strong relationships with a world-leading brand, and drive success within a global organisation.

The Role

You will be responsible for ensuring the smooth running of a section of our onsite operation. This is a varied role encompassing:

• Worker Management: Day-to-day management, Includes delivery of praise and rewarding good work, alongside handling sensitive matters like warnings, return to works, and performance reviews.
• Relationship Building: The role requires a service driven mentality and being the face of Randstad to both the client and the temporary workforce, implying an ability to understand and manage diverse needs.
• Recruitment: Involvement in the recruitment process of new temporary talent.
• Compliance & Admin: Managing all queries (including health and safety), ensuring systems are up to date, and carrying out payroll tasks.
• Great Organisation Skills: Often required to manage and follow up on diverse queries, ensuring that our talent and client needs are heard and addressed effectively.

Details

• Schedule: Monday to Friday, 7:00am - 16:00pm.
• Location: Onsite in Peterborough.

What you'll bring

• Strong customer service and administration experience.
• Excellent communication skills, capable of dealing with stakeholders at all levels.
• A high-pace, detail-oriented work ethic.
• Great organisational skills.
• Experience in temp recruitment or an onsite environment is useful but not essential.

Benefits

• Fantastic company benefits.
• A clear path for career progression into Account Management.
• Personal and professional development opportunities.
• Free onsite parking
• EAP package including added benefits

If you have the experience and the passion to be a driving force in this operation, apply today!