Account Manager / Sales Executive

Buchan and London Recruitment; City Of London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading recruitment agency is seeking an ambitious Account Manager in London to provide client-focused sales support and account management for a growing Telecoms provider. The ideal candidate will have experience in the Telecoms sector and strong organisational skills. Responsibilities include coordinating sales services, managing existing accounts, and upselling products. A competitive salary of £28,000 - £34,000 and benefits are offered, along with full product training.

Qualifications

• Previous experience in Account Management within the Telecoms sector.
• Strong organisational and problem-solving skills with exemplary attention to detail.
• Ability to work under pressure.
• A positive and can-do attitude.

Responsibilities

• Co-ordinate and provide sales service.
• Order and provision products and services.
• Manage customer support throughout the order process.
• Account manage existing clients and upsell products and services.

Skills

Account Management experience in Telecoms

Strong organisational skills

Problem-solving skills

Technical competency with MS Office

Ability to work to deadlines

Excellent written and spoken English

Job description

Account Manager

London, N14 5JN

Office Based £28,000 - £34,000 Benefits comms

Due to substantial sustained commercial success, a highly organised multitasker with an understanding of the sales lifecycle is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace.

The ideal candidate is an ambitious, versatile and highly organised Account Manager, ideally with first‑hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast‑paced, growing and friendly organisation.

Applications are encouraged from individuals that can multi‑task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer‑focussed business would also be highly advantageous.

Key Responsibilities

• Providing a day‑to‑day co‑ordination and sales service
• Ordering and provisioning of products and services
• Speaking to suppliers and dealing with support cases
• Taking calls, submitting orders
• Preparing sales order forms and sending to client on DocuSign
• Provide customer support throughout the order process, either by call or email
• Filtering calls and dealing with any queries
• Fault Reporting on all products and services
• Day to day management of the Support email inbox
• Calling existing clients to upgrade products and services by phone and email
• Account Manage existing clients
• Upsell products and services to new and existing clients

Skills & Experiences

• Previous experience in a Account Management within the Telecoms sector
• Strong organisational and problem‑solving skills with exemplary attention to detail
• Ability to work to deadlines and the ability to prioritise a busy workload
• A positive and can‑do attitude
• Technically competent, particularly with MS Office suite
• Able to develop and document procedures and systems
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• Ability to work under pressure
• Excellent written and spoken English

This is a wonderful opportunity for a dynamic, proactive Account Manager with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.