Account Manager - Retail (P&C)

Lockton Companies; Peacehaven; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance brokerage in the United Kingdom seeks an Account Manager to provide exceptional client service to mid-large corporate clients. You will be responsible for servicing insurance programs, managing renewals, obtaining quotations, and advising on insurance solutions. The ideal candidate will have experience with UK corporate clients, strong communication skills, and a drive for continuous improvement. Join a company passionate about nurturing talent and providing excellent service.

Qualifications

• Experience in handling and broking risks for UK Corporate clients.
• Ability to build effective and positive relationships.
• Commercially astute with problem-solving skills.
• Proficient in preparing broking presentations.
• Experience in claims analysis and interpretation.
• Driven to continue developing and improving client service.
• Strong time management and deadline-oriented.

Responsibilities

• Provide day-to-day servicing of client’s insurance programmes.
• Manage renewals and adjustments in a timely manner.
• Obtain quotations for new and renewal business.
• Identify risk exposures and advise on insurance solutions.
• Provide management information as required.

Skills

Client servicing

Excellent communication

Commercial acumen

Preparation of broking presentations

Claims analysis

Time management

Job description

Our London P&C Retail team are looking for an Account Manager to work with our mid-large UK corporate clients, ensuring that business is retained and developed through the provision of excellent client service.

Typical responsibilities will include:

• Providing day to day servicing of a client’s insurance programme and support to the Account Executives and New Business Executives in the overall servicing of client's policies and retention and development of the business.
• Placement of insurances for clients in accordance with Lockton strategy.
• Effectively manage all renewals and adjustments in a timely and professional manner to ensure completion by the due date.
• Obtaining quotations both for new and renewal business.
• Identifying the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.
• Provision of management information as required.

Candidate Profile

About you:

• You should ideally have experience in handling and broking risks on behalf of UK Corporate clients
• Have excellent communication skills, and the ability to build effective and positive relationships, and communicate both informally and in formal situations
• Be commercially astute – able to quickly interpret commercial challenges and driven to find solutions for our clients
• Be proficient in preparation of broking presentations that accurately reflect the cover required and meet the clients' requirements
• Have the ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact of deductibles and cover variations
• Be driven to continue to develop, with a work ethic of continual improvement and excellent service
• Be able toprioritise, manage time and ensure that deadlines are met without compromising quality.

About The Position

Lockton is the world's largest privately held independent insurance brokerage. Since 1966, our private ownership has allowed us to serve our clients, nurture our people, and give back to our communities in ways other companies simply can't. We're passionate about helping you achieve your ultimate potential. If you believe in providing excellent client service, supporting community initiatives, and being part of our caring culture, then you belong here.