Account Manager - Medical Communications

Ogilvy UK; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading medical communications agency in Greater London is looking for an experienced Account Manager to oversee diverse projects in medical education and brand communications. You will lead project delivery while ensuring alignment with client needs, managing a team, and adhering to industry regulations. The role offers a hybrid work model with additional benefits like private medical cover and a generous pension scheme. Commitment to diversity and inclusion is emphasized.

Benefits

Flexible hybrid working

Generous holiday

Enhanced parental leave

Generous pension scheme

Private medical or dental cover

Monthly leisure allowance

Employee assistance programme

Free coaching

Qualifications

• Experience within a medical communications or medical education agency.
• Understanding of pharmaceutical industry processes and regulations.
• Proven ability to manage projects in regulated environments.

Responsibilities

• Lead diverse medical and commercial communication projects.
• Manage internal teams and support client relationships.
• Oversee content development ensuring scientific accuracy.
• Manage project financials including budgeting and forecasting.
• Provide mentorship and support to junior team members.

Skills

Project management expertise

Knowledge of the pharmaceutical industry

Experience in medical communications

Scientific content oversight

Financial management

Job description

Account Manager – Medical Communications

London, United Kingdom

Ogilvy Health UK is a specialist medical communication agency that blends biomedical science, learning theory and behaviour change to deliver impactful medical and professional education.

Overview

We are hiring an experienced Account Manager to lead a 360‑degree account in medical education and brand & marketing communications. In a fast‑paced, high‑growth environment you will manage a diverse portfolio of projects and help the team achieve strategic delivery.

What You’ll Do

• Project Leadership: Lead delivery of diverse medical and commercial communication projects, ensuring they meet strategic objectives, timelines and budgets.
• Client & Team Coordination: Provide project management support, coordinate internal integrated teams and support account leads in client relationships.
• Content Oversight: Oversee the content development process, ensuring scientific accuracy and compliance.
• Collaboration & Efficiency: Work closely with colleagues across therapeutic areas to ensure optimal project delivery, alignment and efficiency.
• Financial Stewardship: Manage project financials, including budgeting, forecasting, reconciliation and client invoicing conversations.
• Mentorship: Provide ongoing support and training to junior team members assigned to the account.

What You’ll Bring

• Dedicated experience within a medical communications or medical education agency.
• Understanding of the pharmaceutical industry and drug development process (pre‑ and post‑launch).
• Proven project management expertise in a highly regulated pharmaceutical environment.
• Experience across a broad range of medical communications project types, consistently delivering on time and budget.
• In‑depth experience liaising with top‑tier global clinicians and other healthcare professionals within permitted guidelines.
• Expertise in collaborating with diverse pharmaceutical client functions (Medical Affairs, Marketing, R&D, Legal/Regulatory, Procurement).
• Working knowledge of and strict compliance with key industry guidelines (ABPI, Sunshine Act, etc.).
• Deep knowledge of the content development process and pharmaceutical company approval systems.
• Demonstrated ability to oversee financial management of projects, including budgeting, forecasting and reconciliations.

Benefits & Culture

Join a friendly, non‑hierarchical, eclectic team committed to doing the best work of our lives. We offer flexible hybrid working (2 days in office, 3 days remote), generous holiday, enhanced parental leave and a generous pension scheme. Additional benefits include private medical or dental cover, a monthly leisure allowance, employee assistance programme, free coaching and more.

Equity, Diversity & Inclusion

We are an equal‑opportunity employer. We welcome applicants of all backgrounds and encourage diversity in all aspects of life and work. If you require reasonable adjustments or accommodations, we will be happy to discuss them.

We also offer a guaranteed interview under the Disability Confident Scheme. Please complete our voluntary Equal Opportunities Questionnaire when applying.

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