Account Manager - Harvey Nichols Leeds

LA PRAIRIE GROUP; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury skincare brand is seeking an Account Manager for their counter at Harvey Nichols in Leeds. The role involves overseeing performance, achieving sales targets, and cultivating customer relations. Responsibilities include conducting skincare consultations, recruiting clients, and maintaining standards. The ideal candidate will have NVQ level 3 in Beauty Therapy and experience in high-quality skincare treatments. This position offers a competitive salary, holiday allowance, product discounts, and additional benefits.

Benefits

Competitive salary with commission

33 holiday days (including bank holidays)

Generous product allocation & discount

Long Service Awards

Contributory pension scheme

Employee referral bonuses

Qualifications

• Experience in providing high-quality skincare treatments to clients.
• Capability to achieve sales targets and create outreach opportunities.

Responsibilities

• Achieve targets and create outreach opportunities.
• Traffic stop daily in store to recruit prospective clients.
• Invite every customer for a skincare consultation.
• Organise external events to generate sales.
• Maintain exemplary standards for counter representation.

Skills

High quality skincare treatments

Customer engagement

Event organisation

Education

NVQ level 3 in Beauty Therapy

Job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging Therapies?

We are looking for an Account Manager to join our North Region. Responsible for managing our counter at Harvey Nichols in Leeds, you will oversee one Beauty Consultant. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be accountable for the sales and performance of the account and will have the opportunity to make new connections in Leeds whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations.

Main responsibilities

• Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
• Traffic stop daily in store to recruit prospective clients to your business
• Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs
• Proactively organise external events to generate sales and recruiting new clients to your counter
• Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments

Qualifications

• NVQ level 3 in Beauty Therapy preferential not mandatory
• Experience of providing high quality skincare treatments to clients

In return, La Prairie offers:

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years' service
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses

We look forward to your application!