Account Manager

MPS Limited; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global film distribution company seeks an Account Manager to oversee film projects from initiation to delivery. This role demands strong leadership, excellent customer service skills, and expertise in the Digital Cinema industry. The ideal candidate will excel in managing multiple priorities while ensuring seamless collaboration with clients and teams. The position offers a variety of benefits including hybrid working arrangements, bonuses, and cinema perks. Join a passionate team committed to delivering a top-notch cinema experience.

Benefits

Access to EOT tax-free bonus

25 days’ Annual Leave

Enhanced Parental Leave

Enhanced Sick Leave

Birthday or anniversary day off

Cinema perks such as premieres access

Rental Housing Deposit Support

Volunteering Day off

Qualifications

• Strong understanding of Digital Cinema and supporting services.
• Previous experience in account management and client development.
• Ability to manage deadline-driven projects.

Responsibilities

• Oversee film delivery projects from start to finish.
• Collaborate with internal teams and third-party companies.
• Ensure seamless fulfillment of film releases.

Skills

Customer service

Project management

Digital Cinema knowledge

Database management

Adaptability to new software

Education

Degree level or equivalent

Tools

Microsoft Office Suite

Content management systems

Job description

Drive global film delivery. Elevate the cinema experience.

Join MPS as an Account Manager and oversee projects from start to finish, through collaboration with internal teams and third‑party companies to ensure that all work is delivered to the highest standards.

You’ll ensure timely, seamless fulfilment of film releases, working closely with clients, partners, and internal teams to uphold service excellence and drive innovation.

What You’ll Do:

This role encompasses the entire post‑production lifecycle, focusing on the preparation of Theatrical, Marketing, and Downstream Assets for delivery and distribution. Success in this position requires a strong understanding of Digital Cinema and its supporting services.

What You’ll Bring:

• Ability to provide first‑class customer service in a fast‑paced and deadline‑driven environment
• Experience using multiple order processing and/or content management databases
• Detailed knowledge of the end‑to‑end Production and Content delivery process
• Experience with quickly adopting new software and online ordering platforms
• Knowledge of the Digital Cinema industry, aware of competitors and new technologies

Qualifications / Experience

• Educated to degree level or equivalent
• Previous experience in growing and developing client accounts
• Experience in project management and working on deadline‑driven projects
• Experience using multiple databases/operating systems
• Strong Digital Cinema technical understanding and previous experience with
  Production teams

Benefits

• Access to EOT (Employee Ownership Trust) tax‑free bonus
• 25 days’ Annual Leave
• Enhanced Parental Leave
• Enhanced Sick Leave
• Retention recognition – extra perks at key milestones: from increased employer pension to private medical care
• Birthday or work anniversary day off on us
• Cinema perks, including access to premieres and special screenings
• Rental Housing Deposit Support
• Access to hybrid and remote working arrangements
• Volunteering Day off

Why MPS?

Be part of a global leader in theatrical content distribution. We’re innovative, collaborative, and passionate about delivering the best possible experience to cinemas and audiences worldwide.

As an Account Manager, you'll be a key representative of MPS, embodying our values and delivering excellence every step of the way. Here’s what sets you apart:

• Brand Ambassador: You represent MPS with professionalism, warmth, and purpose—bringing a human touch to everything you do.
• Exceptional Communicator: Clear, confident, and articulate across written and verbal channels.
• Customer‑Centric: You go the extra mile to deliver outstanding service, with a meticulous eye for detail.
• Organised Multitasker: You thrive in fast‑paced environments, managing multiple priorities with precision.
• Time‑Smart: You know how to prioritise and deliver on time—every time.
• Adaptable & Calm Under Pressure: You stay cool, flexible, and focused when things shift or elevate.
• Solution‑Oriented: Quick to spot issues and quicker to resolve them with practical, thoughtful solutions.
• Strong Interpersonal Skills: You build trust with clients, partners, and teams, and you’re a great listener.
• Discreet & Reliable: Trusted with confidential information and always act with integrity.
• Tech‑Savvy: Proficient with modern office tools and systems, including Microsoft Office Suite—especially advanced Excel.
• Industry Knowledge: Deep understanding of electronic content delivery and hard drive replication within the theatrical distribution space.
• Detail‑Driven: You care about accuracy—nothing slips through the cracks.
• Culturally Aware: You bring inclusivity and empathy to your global interactions.
• Positive & Proactive: A team player who’s motivated to make a meaningful impact.
• Client Services Insight: You understand account management, service workflows, and escalation processes.
• Strong Communication Skills: Able to convey technical and operational information clearly to both technical and non-technical audiences.