Account Manager / Customer Success (German Speaking)

Spectrum IT Recruitment; England; Hybrid; GBP 65,000 - 70,000; Full time

Job summary

A modern technology company in Maidenhead is looking for a fluent German-speaking Account Manager to manage and grow customer relationships. The role involves engaging stakeholders, driving product adoption, and ensuring customer success. Ideal candidates will have a strong background in Account Management, and experience with CRM systems like Salesforce is a plus. The position offers a hybrid work model and opportunities for further training and development.

Benefits

Training and development

Supportive team environment

Hybrid working model

Qualifications

• Fluent German to manage customer relationships.
• Experience in Account Management or Customer Success, ideally in software or IT.
• Ability to engage C-suite stakeholders.

Responsibilities

• Manage relationships with key customer accounts in Germany.
• Act as the main point of contact for customer queries.
• Drive customer engagement and ensure product adoption.

Skills

Fluent German speaker

Account Management / Customer Success

Confident communicator

Skilled at balancing multiple priorities

Proficient with CRM systems

Tools

Salesforce

Job description

Overview

Account Manager / Customer Success (German Speaking)

Hybrid - Maidenhead, 3 days onsite

65,000 - 70,000

Are you fluent in German and looking to take the next step in your career within Account Management and Customer Success? This is a fantastic opportunity to join a modern, innovative technology company that delivers cutting-edge solutions to an exciting global industry.

What you'll be doing

• Managing and growing relationships with key customer accounts in Germany.
• Acting as the main point of contact for customer queries, escalations, and solution delivery.
• Driving customer engagement by introducing new products and ensuring successful adoption.
• Identifying new opportunities within existing accounts and collaborating with sales teams on growth initiatives.
• Leading account reviews, managing contracts, and ensuring customer satisfaction.

What we're looking for

• Fluent German speaker - essential, as you'll be managing German customer relationships.
• Strong background in Account Management / Customer Success, ideally within software, SaaS, or IT solutions.
• Confident communicator with the ability to engage stakeholders at all levels, including C-suite.
• Skilled at balancing multiple priorities while building trusted, long-term customer partnerships.
• Proficient with CRM systems (Salesforce experience a plus).

Why apply?

• Work in a forward-thinking, innovative tech company at the forefront of digital solutions.
• Be part of a supportive team with ongoing training and development.
• Hybrid role with a modern Maidenhead office (3 days onsite).
• The chance to develop your career in a growing international organisation.

This is an excellent opportunity for a German-speaking Account Manager / Customer Success professional to join a company where your expertise will directly shape customer success and business growth.

If you have the skills required then please send your CV to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.