Account Manager

Straco Group; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global creative agency is seeking an Account Manager to manage key client relationships and support business development across the EMEA region. The role involves building strong client partnerships, identifying new commercial opportunities, and collaborating with teams to ensure project success. Candidates should be organised, commercially minded, and adept at translating client needs into strategic proposals. This position promises to contribute to the continued growth of the agency in the dynamic environment of retail.

Qualifications

• Strong organisational skills and ability to manage multiple client relationships.
• Commercially minded with experience in business development.
• Ability to translate client needs into strategic proposals.

Responsibilities

• Build and maintain strong relationships with clients.
• Identify and develop new business opportunities.
• Manage client expectations from project brief to completion.
• Collaborate with teams to ensure quality project execution.
• Negotiate contracts and monitor account performance.

Job description

Our client is a leading global creative agency, partnering with some of the world’s most recognisable brands and retailers to deliver innovative, experience-led retail environments. They blend creativity, technology, and strategy to transform everyday retail spaces into immersive brand stories.

They’re looking for a driven, organised and commercially minded Account Manager to join their team in the Netherlands. The role will focus on managing key client relationships, developing new business opportunities, and supporting the agency’s continued growth across the EMEA region.

Job Role

• Build and maintain strong relationships with clients, acting as their key point of contact and trusted advisor
• Identify, develop, and follow up on new commercial opportunities across existing and new accounts
• Manage client expectations throughout all stages of project delivery — from brief to completion
• Collaborate with design, project management, and production teams to ensure high-quality, on-budget, and on-time project execution
• Translate client needs into strategic, creative proposals that reflect the agency’s values and capabilities
• Negotiate contracts, pricing, and timelines while supporting business unit profitability
• Monitor account performance, financial targets, and KPIs, providing regular progress reports
• Support senior leadership in delivering the wider business development strategy across EMEA