Account Manager

NHS; Manchester; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

A healthcare organization in Manchester is looking for a professional to manage customer relationships and drive business development in the life sciences sector. The ideal candidate will have a postgraduate qualification and experience in the field. The role offers a flexible working environment and comes with substantial benefits, including a generous pension and tailored development opportunities.

Benefits

Generous NHS Pension

Flexible Working

Exclusive Discounts

27 days' annual leave

Inclusive Staff Networks

Tailored Development

Qualifications

• Experience in the life sciences industry, including pharmaceuticals and medical technologies.
• Experience working within a multi-disciplinary team.

Responsibilities

• Act as a key point of contact in all matters related to customer needs.
• Build strong connections with customers to develop lasting relationships.
• Lead on the coordination and delivery of business development activities.

Skills

Good oral and written communication skills

Ability to communicate complex ideas

Education

Postgraduate qualification in commercial/business management or equivalent

Job description

Overview

Job summary

NICE Advice (which includes NICE International) provides a single point of contact for the life sciences industry to provide a clear and simple customer journey from clinical development to market access. NICE International advises other HTA agencies and relates institutions on the development of HTA processes in other countries.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Responsibilities

• Act as a key point of contact in all matters related to customer needs, services and follow-up
• Build strong connections with customers to develop lasting relationships and encourage repeat business
• Lead on the coordination and delivery of business development activities
• Have a thorough understanding of both NICE Advice and NICE International products and services to ensure that we match them to the needs of our customers and provide maximum value
• Foster a customer-focussed, commercial mindset across the team
• Analyse, interpret and report on financial, commercial and scientific information

About us

Here at The National Institute for Health and Care Excellence (NICE) we are going through an exciting period of change and rapid growth. There could not be a better time to join us! As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. We understand the importance of creating a respectful, supportive and transparent environment for all our employees which is why your health and wellbeing is a top priority for us.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Our benefits include:

• Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK.
• Flexible Working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
• Exclusive Discounts - Save on shopping, dining and more with a Blue Light Card.
• Time to Recharge - Start with 27 days' annual leave plus Bank Holidays.
• Inclusive Staff Networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more - we celebrate diversity.
• Tailored Development - Grow your career with personalised learning and development opportunities.

If you feel this is the type of environment you will enjoy working in, apply today!

Details

Date posted: 26 September 2025

Pay scheme: Agenda for change

Band: Band 6

Salary: £38,682 to £46,580 a year per annum

Contract: Permanent

Working pattern: Full-time, Part-time, Flexible working, Compressed hours

Reference number: 907-800

Job locations: 3rd Floor, 3 Piccadilly Place, Manchester, M1 3BN

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for full list of responsibilities.

Person Specification

Qualifications

• A post graduate qualification or equivalent level of knowledge acquired through experience and further training/development, preferably in commercial/business management or business development within in the healthcare or life sciences industries

Experience

• Experience of working within the life sciences industry, including both pharmaceuticals and medical technologies
• Experience working within a multi-disciplinary team

Desirable

• Experience of working with financial data

Knowledge

• A broad understanding of the work that NICE does alongside a clear understanding of NICE Advice

Skills

• Good oral and written communication skills, including the ability to communicate highly complex ideas to a range of audiences

Compliance

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: NICE – The National Institute for Health and Care Excellence

Address: 3rd Floor, 3 Piccadilly Place, Manchester, M1 3BN

Employer's website: nice.org.uk