Account Manager

Crowd Network; Manchester; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A creative media agency based in the UK is seeking an experienced Account Manager to oversee client relationships and project delivery. You will manage workflows, provide insights on campaign performance, and collaborate with production teams. The role offers a competitive salary between £30,000 - £35,000, flexible working, and various benefits including 25 holidays plus birthday leave.

Benefits

25 days holidays plus birthday leave

Flexible and hybrid working

Actively managed pension scheme

Life Assurance, Income Protection

Training and development opportunities

Qualifications

• 3-5 years of experience in account management or project delivery ideally in media branded content.
• Excellent organisational and communication skills; able to manage multiple projects.
• Familiarity with digital, social or audio campaigns and an understanding of performance metrics.

Responsibilities

• Be the primary day-to-day contact for clients ensuring excellent service.
• Manage relationships between clients, producers and show teams.
• Lead campaign reporting analysing impressions and engagement metrics.
• Collaborate closely with production and creative teams.

Skills

Client management

Project delivery

Organisational skills

Communication skills

Digital campaign familiarity

Job description

ROLES & RESPONSIBILITIES

Client & Project Management

• Be the primary day‑to‑day contact for clients ensuring excellent service and clear communication.
• Manage relationships between clients, producers and show teams to deliver branded content and advertising assets on time.
• Track project workflows, deadlines, budgets and approvals across multiple campaigns.
• Support invoicing, budget tracking and campaign reconciliation.

Campaign Reporting & Insights

• Lead campaign reporting analysing impressions, engagement and other performance metrics.
• Work with commercial and production teams to surface insights and improve future campaigns.
• Present results and recommendations to clients and internal stakeholders.

Cross-Team Collaboration & Growth

• Collaborate closely with production, editorial, creative and design teams to ensure flawless delivery.
• Assist in campaign debriefs and propose strategic improvements.
• Identify and help grow opportunities within existing accounts.

ABOUT YOU

• 3-5 years of experience in account management or project delivery ideally in media branded content or a creative agency.
• Excellent organisational and communication skills; able to manage multiple projects simultaneously.
• Familiarity with digital, social or audio campaigns and an understanding of performance metrics.
• Proactive, solutions-focused and comfortable working in a fast-paced creative environment.

Desirable

previous experience with podcast advertising platforms (e.g. Acast, Megaphone) sports club / governing body or a media organisation.

PACKAGE & BENEFITS

Account managers report to the Commercial Director and will work alongside production teams on a range of shows.

This role can be based anywhere in the UK; however travel to the Crowd offices in Manchester will be required from time-to-time as will on‑location shooting.

The salary for the role is 30,000 - 35,000 dependent on experience. You will also get

• Holidays: 25 days per year plus an extra day for your birthday after two years service.
• Flexible & hybrid working with regular collaboration in our Manchester offices.
• Actively managed pension scheme.
• Life Assurance, Income Protection and Health Cash Plan.
• Training and development opportunities and the chance to work on award-winning podcasts and branded partnerships.

Key Skills

Business Development, Cement Plant, Business Support, Data Analysis, ASP

Employment Type

Full Time

Experience

years

Vacancy

1