Account Manager

Jacob Thomas Associates; Leicester Forest East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A manufacturing company based in Leicester Forest East is seeking an Account Manager to join their sales team. The successful candidate will be responsible for managing customer orders, providing quotes, and ensuring client satisfaction. The ideal applicant should possess excellent communication skills and a proactive approach to their work. This role offers genuine career opportunities within a forward-thinking company and includes benefits such as free onsite parking.

Benefits

Genuine career opportunities

Free onsite parking

Forward thinking company

Qualifications

• Knowledge in the POS/POP industry is advantageous.
• Proficient in Microsoft packages.
• Experience in Project Management would be advantageous.

Responsibilities

• Act as first point of contact for customers and manage their orders.
• Estimate and quote from initial to design.
• Project manage orders and ensure client satisfaction.

Skills

Excellent communication skills

Proficiency in Microsoft packages

Project Management

Knowledge in POS/POP industry

Organized and proactive

Resilience

Job description

Overview

Job Title: Account Manager. Our client has an exciting opportunity to join their fast paced manufacturing company as an Account Manager. Our client, a specialist in manufacturing and powder coating steel components to the POS/ shop fit / Retail sectors, are seeking an individual to strengthen their Sales Team to assist with delivering a seamless service to their client base.

The successful individual will be tenacious, confident, resilient and a go-getter with the ability to use their own initiative to meet set KPI's, targets and SLA's.

Responsibilities

• First point of contact for the customer, discuss their order in detail, recording the quotation accurately and ensuring attention to detail at all times
• Discuss options available to the customer (material, size, services)
• Estimating and quoting from initial to concept to design leaving site
• Present the quote to the customer and secure order
• Project manage each order to ensure the client is satisfied with the service received
• Attend regular meetings with the Head of Departments to ensure they are fully briefed on new projects and gain an update on progress of current orders
• Resolve complaints and handle any enquiries that come in
• Manage each order from initial call through to delivery, checking progress, liaising with departments and keeping in regular contact with the customer
• Identify opportunities for up selling

Ideal Candidate

• Knowledge in the POS/POP industry is advantageous, however not essential
• Proficient in all Microsoft packages
• A sound knowledge of POS / Retail industry including metalworking process
• Excellent communication skills with the ability communicate at various levels
• Proactive individual who uses own initiative
• Highly organised and ability to drive projects forward to completion
• Resilient and capable of resolving complaints in a professional manner
• Enthusiastic, motivated and driven to succeed
• Experience in Project Management would be advantageous, however not essential

Benefits

• Genuine career opportunities
• Free onsite parking
• Forward thinking company

If you are interested in this opportunity please apply directly through this website or call (phone number removed). If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable