Account Manager

Skillframe Ltd; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing sales company in Kingston upon Thames is seeking an enthusiastic Account Manager to manage client portfolios and build strong customer relationships. The successful candidate will support the sales team by maintaining the CRM system and ensuring administrative tasks are completed accurately. This role is office-based, requires strong communication skills, and is ideal for those local to Kingston who are eager to develop their careers within a reputable firm offering a sustainable product.

Qualifications

• Experience in managing client portfolios and building customer relationships.
• Familiarity with CRM systems and their management.
• Willingness to attend and host trade fairs and exhibitions.

Responsibilities

• Manage and maintain client portfolios while fostering customer relationships.
• Update and support the sales team with the CRM database.
• Research and monitor account performance.

Skills

Strong communication

Customer service skills

Account management experience

Knowledge of retail sector

Education

UK A-Level or equivalent

Tools

CRM system

Job description

ACCOUNT MANAGER

Our client is expanding their friendly and professional sales team, and they are seeking a highly motivated individual to manage and assist in the management of client portfolios, fostering existing customer relationships and building new opportunities whilst reflecting the company’s culture and passion for their wonderful, sustainable product.

You will be responsible for maintaining an excellent knowledge of product ranges, customers, competitors, and any activity that is happening within the industry. You will manage and update company CRM system, support the sales team in administrative duties assist in maximising the sales opportunities for the business. You will research and assist opening new account opportunities, monitor and report on account performance in weekly reviews and proactively contribute and support B2B communications, product launches and promotions. You will also be happy to attend / host trade fairs and exhibitions.

Ideally you will have a working knowledge and exposure to the retail sector and have Account Management experience.

You will assist the company Sales Representatives with their administration and ensure that the CRM database is up to date and ensure that their activities are recorded.

The main criteria for this role is that you are a strong communicator with super customer service skills and the ability to build relationships.

Excellent opportunity for someone who is local to the Kingston area and keen to progress within an established company who offer a fabulous product.

Educated to UK A-Level or equivalent ideally

CAR OWNER / DRIVER ESSENTIAL FOR CLIENT VISITS AND TRADE FAIRS.

Monday - Friday, 9am - 5.30pm, OFFICE BASED, NOT HYBRID

£Negotiable

Kingston area