Account Manager

Ogilvy Health UK; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A healthcare communication agency is looking for a highly experienced Account Manager to join their medical communications team. This hybrid role involves leading diverse medical projects, ensuring they meet strategic objectives while working closely with internal teams and clients. The ideal candidate will have a strong background in medical communications, project management expertise, and a deep understanding of the pharmaceutical industry. Competitive benefits and supportive culture are also offered.

Benefits

25 days holiday plus your birthday off

Enhanced parental leave

Generous pension scheme

Private medical cover or dental cover

Employee Assistance Programme

Free online coaching for personal development

Qualifications

• Dedicate experience in medical communications or medical education.
• Understanding of the pharmaceutical industry and drug development.
• Proven project management in a regulated environment.

Responsibilities

• Lead delivery of medical and commercial communication projects.
• Provide project management and client coordination.
• Oversee content development for scientific accuracy.

Skills

Project management expertise

Experience in medical communications

Understanding of pharmaceutical industry

Collaboration with healthcare professionals

Financial management of projects

Education

Experience within a medical communications agency

Job description

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations; and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team.

Job Title:Account Manager, Medical CommunicationsLocation: London /Manchester UK (Hybrid Working)

The Opportunity

We're seeking a highly experienced and dynamic Account Manager to join our thriving medical communications team. This is a pivotal role on a high-priority, 360 degree account that spans both medical education and broader brand & marketing communications. Due to continued growth and significant activity, you'll step into a fast‑paced environment with a diverse range of projects and substantial future potential.

If you're looking to lead key initiatives, drive strategic delivery, and contribute to impactful health communications, this is your chance to shine.

What You’ll Do

• Project Leadership: Lead the delivery of diverse medical and commercial communications projects, ensuring they meet strategic objectives, timelines and budgets.
• Client & Team Coordination: Provide project management support, coordinate internal integrated teams and support account leads in client relationships.
• Content Oversight: Oversee the content development process, ensuring scientific accuracy and compliance.
• Collaboration & Efficiency: Work closely with colleagues across various therapeutic areas to ensure optimal project delivery, alignment and efficiency.
• Financial Stewardship: Manage project financials, including budgeting, forecasting, reconciliation and supporting client invoicing conversations.
• Mentorship: Provide ongoing support and training to more junior team members assigned to the account.

What You’ll Bring

• Dedicated experience already gained within a medical communications / medical education agency
• An understanding of the pharmaceutical industry and the drug development process (pre and post‑launch).
• Proven project management expertise within a highly regulated pharmaceutical environment.
• Experience across a broad range of medical communications project types, consistently delivering to time and budget.
• In‑depth experience liaising with top‑tier global clinicians and other healthcare professionals, always within permitted guidelines.
• Expertise in collaborating with diverse pharmaceutical client functions (e.g., Medical Affairs, Marketing, Research and Development, Legal/Regulatory, Procurement).
• Working knowledge of and strict compliance with key industry guidelines (e.g., ABPI, Sunshine Act, or relevant regional equivalents).
• In‑depth knowledge of the content development process and pharmaceutical company approval systems (Medical, Legal, Regulatory).
• Demonstrated ability to oversee financial management of projects, including budgeting, forecasting, reconciliations, and client financial discussions.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed and the autonomy to seek out new paths. You’ll be supported by expert colleagues from across the global Ogilvy network and given opportunities to do work you’ll be incredibly proud of.

Benefits & Culture

Join a friendly, non‑hierarchical, and eclectic team united by a shared commitment to doing the best work of our lives (it's one of our values!). Beyond client work, you’ll have opportunities to engage with our vibrant culture and social teams, and contribute to our fantastic DEI initiatives, championing diversity across our agency and industry.

We offer a flexible working hybrid model: 2 days in the office (all‑agency anchor days for collaboration and socialising) and 3 days working remotely from wherever you work best.

• 25 days holiday + your birthday off and a paid volunteering day - after 2 years service you can purchase up to an additional 5 days per year
• Enhanced parental leave
• A generous pension scheme - you pay in 4% we pay 6%, following probation contributions are matched up to 10.5% (17.5% in total)
• Choose from either Private Medical Cover (Bupa from day one ) OR Dental cover OR a monthly leisure allowance of £45 to spend on your health & wellbeing
• A fantastic Employee Assistance Programme provided by Telus which offers brilliant support, expert advice and specialist counselling
• Help at Hand - quick free access to a remote GP, mental health support, physio or a medical 2nd opinion
• Free 1‑2‑1 Coaching - online coaching for your professional or personal growth provided by Thrive Partners

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

Voluntary Equal Opportunities Questions (UK)

At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under‑represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.