Account Manager

GetHarley; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading skincare platform in London is looking for an Account Manager to join its sales team. The role involves expanding relationships with practitioners while supporting them in utilizing the platform effectively. Ideal candidates should have experience in sales, particularly within the skincare or aesthetics industry, and thrive in a fast-paced environment. This position offers a hybrid work model, including time in the office, and numerous benefits such as annual leave, healthcare, and opportunities for personal development.

Benefits

25 days annual leave + bank holidays

Private healthcare with Vitality

Regular team socials

Discounted skincare products

Monthly all-company GetTogether's

Dog-friendly office

Laptop provided

Qualifications

• Experience in sales or account management in the skincare/aesthetics industry.
• Track record of success in a fast-paced environment.
• Desire to achieve ambitious goals.

Responsibilities

• Support practitioners effectively using the GetHarley platform.
• Build meaningful relationships with practitioners.
• Work closely against KPIs and revenue targets.

Skills

Sales experience

Account management

Skincare knowledge

Attention to detail

Client facing skills

Numerate

Tools

Google Sheets

Job description

GetHarley empowers people to look, feel and be their best selves - at every age. We are the first platform to combine technology with the human instinct and experience of a Clinician to deliver a deeply personalized and effective experience. Our company is transforming the skincare and healthy ageing experience as we know it.

Launched in May 2019, we are backed by top-tier venture capitalist firms, raising $52 million in our funding to date. Currently, at ~50 employees and growing, we are an award‑winning, fast‑paced business, growing triple‑digits year over year with no market competition. Today, we empower over 1000 clinicians to increase their skincare product sales and drive patient loyalty via the GetHarley platform and we plan to grow this significantly in the coming year. We are looking for ambitious, dynamic, kind people to help us continue to scale.

Your Work

We are so excited to be hiring an Account Manager to join our sales team, as we focus on expanding our presence across the UK and Ireland. Our Account Management team is the face of GetHarley. In this role, you'll have the chance to shape, manage and expand relationships with practitioners as we continue to expand. As the face of GetHarley, you will be:

• Spending some of your time in‑clinic with your portfolio of practitioners, supporting them to use the GetHarley platform effectively
• Maximizing the potential of an existing portfolio of practitioners through building significant and mutually beneficial commercial relationships
• Participating in occasional evening entertaining with clients at events
• Work closely against KPI’s and revenue targets
• Act as a consultant to provide relevant solutions to help grow your portfolio’s skincare sales and increase their average order value via GetHarley
• Engage with your clinicians regularly to deep dive into their needs, seeking to highlight value and return on investment using GetHarley
• Be a skincare expert, keeping up to date with the latest trends and product launches

Experience

You will be a great fit if you:

• Experience in sales or account management ideally in the skincare and/or aesthetics industry
• A track record of success within a startup or scale‑up and thrives in a fast paced environment
• A desire to take ownership of ambitious targets
• No two days are the same at GetHarley so you must enjoy working in a client facing, fast‑paced environment and be passionate about changing and transforming our clinicians' lives!
• Sharp attention to detail who is able to handle multiple tasks seamlessly
• Numerate and able to navigate GoogleSheets
• An exceptional work ethic and the desire to make a difference
• A passion for skincare and healthy ageing!

Location

This role is based in London with a hybrid working model (avg. 3 days/week in the office). We have a Marylebone, London HQ which is open anytime for attending GetHarley team events or socials.

Why choose GetHarley

• It’s an exciting challenge. No two days are the same! We are an ambitious company that move fast and hustle
• You are making a difference. We are empowering our clinicians and supporting our patient's skincare goals
• Growth opportunities. We take personal development seriously and support your growth ambitions

What we can offer you

• 25 days of annual leave + bank holidays
• Private healthcare with Vitality
• Regular team socials
• Discounted skincare products
• Monthly all-company GetTogether's
• Dog friendly office located in Oxford Circus
• Seasonal merch drops
• Laptop provided

GetHarley is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

We want to leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can build a better future for our employees, our patients and clinicians.