Account Manager

Frontline Recruitment Group; Remote; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency based in the United Kingdom is looking for a proactive Account Manager to enhance customer engagement and drive sales. This primarily remote role involves generating new business leads, managing growth-focused accounts, and supporting transitions to Sales Account Managers. The ideal candidate will have inside sales or customer service experience, strong communication skills, and proficiency in Microsoft Office 365. Opportunities for career growth are provided.

Benefits

Career growth opportunities in sales and customer experience

Qualifications

• Prior inside sales or customer service experience, ideally in the food industry.
• Strong communication, organisational, and problem-solving skills are a must.
• Proficiency with Microsoft Office 365 and communication tools such as Teams, Zoom, or Skype.

Responsibilities

• Generate new business by making calls and sending emails.
• Identify and grow underperforming accounts to meet or exceed targets.
• Upsell and cross-sell products and services to customers.
• Analyse customer information to pinpoint new opportunities.
• Collaborate with internal teams on sales projects and account management.

Skills

Communication

Organisational skills

Problem-solving

Sales experience

Customer service

Tools

Microsoft Office 365

Teams

Zoom

Skype

Job description

Account Manager

Frontline recruitment is seeking a proactive Account Manager to grow sales and enhance customer engagement across our clients brands. This primarily remote role involves developing new business leads, managing growth-focused accounts, and supporting the transition of accounts to internal or external Sales Account Managers.

Key Responsibilities:

• Generate new business through calls, emails, and lead sourcing.
• Identify and grow underperforming accounts to meet or exceed targets.
• Upsell and cross-sell products and services to customers.
• Gather and analyse customer information to identify opportunities.
• Collaborate with internal teams on sales projects and account management.

Requirements:

• Previous inside sales or customer service experience; food industry experience is desirable.
• Strong communication, organisational, and problem-solving skills.
• Proficiency in Microsoft Office 365 and Teams/Zoom/Skype.

What We Offer:

• Career growth opportunities in sales and customer experience.