Account Manager

Horizon Search & Selection Ltd; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A supply chain solutions firm in Bury St Edmunds seeks an Account Manager to drive sales and maintain customer relationships. This permanent, full-time role involves developing existing accounts and seeking new opportunities, with a focus on exceeding sales targets. Candidates should have at least 2 years of sales experience, ideally within manufacturing, and be proficient in Salesforce. The role is office-based, requiring a full UK driving licence and willingness to visit clients weekly.

Qualifications

• Minimum of 2 years’ experience in sales, ideally in manufacturing.
• Experience in supplier relationship management is preferred.
• Full UK driving licence is required.

Responsibilities

• Exceed targets for prospecting calls and presentations.
• Develop and maintain business relationships with allocated accounts.
• Arrange client visits and attend exhibitions as required.

Skills

Relationship building

Sales experience

Customer service

Target driven

Tools

Salesforce CRM

Job description

We are seeking a sales professional to join our client as an Account Manager at their main office in Bury St Edmunds, Suffolk.

This is a permanent, full-time opportunity working five days per week in the office from 9am-5pm Monday to Friday (no option for remote or hybrid working). There will be plenty of opportunity to travel around the UK and Europe visiting customers.

The Company

Our client is a well-established, privately owned supply chain solutions firm that has been trading for over 35 years, offering high quality products to customers globally. They specialise in the supply and distribution of consumables to industry. The head office team sits at just over 50 employees, and it is a modern office with a friendly, professional working culture.

The Job

You’ll be one of six Account Managers in the Sales Team, supported by four Sales Administrators and led by the Sales Manager. This is a mixed sales role; including new business development, nurturing, and developing existing customer accounts. Whilst the company’s customers are spread globally, around 70% are located within Europe. The role is office-based in Bury St Edmunds, but ultimately you’ll have the opportunity to travel to meet customers, up to a few times a week if required.

Duties

• Strive to exceed targets for prospecting calls, appointments, presentations, proposals and closes.
• Develop and maintain business relationships for all allocated accounts.
• Seek new activity avenues and identify market trends.
• Ensure high levels of customer service. Maintain regular contact with all your allocated customers.
• Meet or exceed agreed monthly team and account specific sales targets at required GM.
• Arrange and attend visits to existing and prospective customers, travelling as needed.
• Attend and support the team at Exhibitions.
• Provide timely, accurate, competitive pricing while striving to maintain maximum profit margin.
• Compile reports on customer needs, competitive activities and potential.
• Prepare and present company presentations for client meetings.
• Assist in the implementation of marketing plans.
• Feedback to Sales Manager regarding customer and supplier issues.
• Keep the Sales Manager updated on progress, activities and projects.
• Using Salesforce CRM, maintain accurate records of all pricings, sales, activity reports, customer communications, opportunities and follow-ups.
• Assist colleagues with preparing proposals and presentations.
• Manage where necessary day to day supply chain issues to meet agreed customer SLAs.

Requirements

This role would suit a friendly, focused sales professional who enjoys relationship building, working to targets and selling to clients internationally across a range of manufacturing industries, including pharmaceutical, healthcare, electronic, biotechnology, defence and automotive. You’ll need to already have a decent amount of confidence and sales experience, as well as an understanding of supply chain logistics from a manufacturing.

Other Requirements

• A responsible and accountable nature.
• Around a minimum of 2 years’ experience of selling (ideally into manufacturing businesses) and working to targets.
• Ideally, experience in supplier relationship management.
• Ideally, experience using Salesforce or similar CRM system.
• Based near the office in Bury St Edmunds, and happy to work from the office 5 days per week.
• Happy to conduct off-site client visits on a weekly basis (depending on client need /sales potential).
• Full UK driving licence (with any convictions or points disclosed at application stage).
• Able to work independently and with own initiative, but happy to work with and support colleagues when required.
• Driven to exceed sales targets, with proven experience of doing so.

How to Apply

Please apply to Kate Howes through our website or alternatively, you can email a copy of your CV to [e-mail].
We aim to respond with specific feedback to every applicant via email within 14 days. If you would like feedback sooner, feel free to contact us via email and we will come back to you ASAP.