Account Manager

Barfoots of Botley Ltd; Bognor Regis, Pagham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading agricultural company in Bognor Regis is seeking an experienced Account Manager to join their Non-Retail Sales Team. The role involves managing customer accounts, driving sales growth, and building relationships with key stakeholders. The ideal candidate will possess over 2 years of experience in the FMCG sector, strong communication skills, and a proactive approach. Benefits include flexibility, professional development opportunities, and a supportive work environment.

Benefits

Company pension scheme

24/7 Online GP access

Life Assurance

Employee Assistance Program

Development opportunities

Discounted leisure membership

Free onsite parking

Qualifications

• Experience managing customer relationships for at least 2 years, preferably in FMCG or food/produce.
• Comfortable working independently and as part of a team.
• Confident using MS Office including Outlook, PowerPoint, Teams, and Excel.

Responsibilities

• Build and deliver account plans to grow sales and profitability.
• Use market insights to support commercial decisions.
• Deliver high levels of customer service and support account growth.
• Manage costing and pricing for product opportunities.
• Negotiate pricing and commercial terms.

Skills

Managing customer relationships

Strong written and verbal communication

Proactive and self-motivated

Good commercial awareness

Confident negotiator

MS Office proficiency

Job description

The Role

An exciting opportunity for a talented Account Manager, or an experienced Account Executive ready to step up, to join the Non-Retail Sales Team at Barfoots. The role focuses on delivering strong customer service and driving profitable growth by building relationships, spotting opportunities, and making Barfoots a key partner to customers. You’ll be part of a business with a clear mission to deliver great-tasting vegetable products that are good for you, good for the environment, and easy to use. This is an autonomous role with support, suited to proactive individuals comfortable working in a fast-paced environment. Reporting to the Head of Non-Retail Sales, you’ll manage your own accounts while working closely with internal teams. You’ll need to be well organised with good attention to detail, supporting high service levels, managing budgets, tracking performance against forecasts, and sharing clear commercial information to support decision-making. This role suits an ambitious Account Executive or early-career Account Manager looking to step up and take greater commercial ownership, initially managing customers within the box schemes sector of non-retail, with scope to take on wider responsibility over time.

Key Responsibilities

• Build and deliver account plans to grow sales and profitability
• Use market, customer, and consumer insight to support commercial decisions and new product ideas
• Deliver a high level of customer service and support account growth
• Build strong working relationships with internal and external stakeholders
• Provide accurate information to support planning, forecasting, and performance tracking
• Proactively manage customers and organise customer visits and reviews
• Manage costing and pricing for existing and new product opportunities
• Negotiate pricing and commercial terms
• Handle day-to-day account administration

Required Knowledge, Skills & Experience

• Experience managing customer relationships
• Comfortable working independently and as part of a team
• Proactive, organised, and self-motivated
• Able to work at pace in a dynamic environment
• Strong written and verbal communication skills
• Good commercial awareness
• Confident negotiator
• At least 2 years’ experience in FMCG or food / produce preferred
• Experience with meal-kit or box scheme customers such as HelloFresh or Gousto is highly desirable
• Confident using MS Office; Outlook, PowerPoint, Teams, Excel

Benefits

• Investors In People Silver Award status.
• Company pension scheme
• 24/7 Online GP access
• Life Assurance
• Employee Assistance Program
• Benefits Platform
• Development opportunities
• Discounted leisure membership
• Discounted vegetable box scheme
• Cycle to work scheme
• Free onsite parking
• Approved training centre for Highfield qualifications
• Committed to Sustainability