Account Manager

VanRath; Belfast; Hybrid; GBP 26,000 - 40,000; Full time

Job summary

A leading Telecoms and IT Managed Service company in Belfast is seeking an Account Manager to handle customer accounts, providing sales and service. The role includes responsibilities such as upselling and addressing client concerns. The ideal candidate has 1-2+ years in sales, excellent communication skills, and proficiency in IT packages, preferably with experience in Salesforce. The position offers a basic wage of £26,000 with an OTE of £35,000-£40,000 along with a full benefits package.

Benefits

Individual commission scheme

Full company benefits package

Qualifications

• 1-2+ years in sales, ideally account management.
• Eagerness to develop knowledge of products and solutions.
• Proficiency in IT packages.

Responsibilities

• Be the point of contact for owned accounts.
• Provide service to clients and upsell.
• Meet and report on KPIs.

Skills

Sales experience

Excellent communication skills

IT proficiency

Persuasiveness

Self-motivation

Negotiation skills

Education

Business/IT related degree

Tools

Salesforce

Job description

VANRATH are currently recruiting an Account Manager for a leading Telecoms and IT Managed Service company at their Belfast headquarters.

The Account Manager will work with existing customers providing a mix of sales and service to each client. Hybrid working available after probation.

Responsibilities:

• Be the point of contact for a group of owned accounts
• Provide service to the clients as well as upselling
• Provide feedback to the business on any customer issues or concerns related to our products and services.
• Meet and report on productivity and performance KPIs in a timely and accurate manner.
• Achieve individual sales targets and strive for overperformance.

Essential Criteria:

• 1-2+ years in sales (ideally account management)
• Eagerness and willingness to develop knowledge of products and solutions
• Proficiency experience using IT packages, ideally within Salesforce
• Excellent Communication skills - verbal and written
• A can-do attitude and an enthusiasm to approach challenges
• Persuasiveness
• Self motivated and demonstrates initiative
• Resilience approach to gaining buy in from customers.
• A warm negotiator
• Candidates with a Business/ IT related degree/ qualification are highly desirable

Remuneration:

• £26,000 basic wage (negotiable) with £35,000-£40,000 OTE (commission is paid on ALL SALES for the first 3-6 months before then having a target to hit to qualify)
• Individual commission scheme
• Full company benefits package

Some feedback from recent VANRATH candidates-

''Vanrath have been an absolute pleasure to work with from initial job discussions to job offer and I would recommend them as the first point of call for anyone looking for exciting new opportunities.''

''I had a great experience with Vanrath, who got me through the door to my current workplace, and have been supportive through and through. I was invited for a face-to-face meet up before securing my place at work for a get to know, and it has been an absolute pleasure.''

''Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.''

INDCG